From: <Сохранено Windows Internet Explorer 8> Subject: Installation Guide for the Stonevoice Application Suite Date: Thu, 20 Aug 2009 11:16:13 +0400 MIME-Version: 1.0 Content-Type: multipart/related; type="text/html"; boundary="----=_NextPart_000_002E_01CA2187.A0AC52F0" X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579 This is a multi-part message in MIME format. ------=_NextPart_000_002E_01CA2187.A0AC52F0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://downloads.stonevoice.com/downloads/Guides/Sas-InstallGuide/index.htm Installation Guide for the Stonevoice Application = Suite

Installation Guide for the Stonevoice = Application=20 Suite

Contents

Introduction

The Stonevoice Application Suite (SAS) is a unified framework = including all=20 the major Stonevoice applications. The installation package allows you = to setup=20 all the available applications at one time.

The SAS is designed to work in tight integration with your IP = telephony=20 system. To experience the power of the products included in the package, = you=20 have to complete the following steps:

  1. Install the package on a server machine=20
  2. Configure your IP telephony system=20
  3. Configure the Stonevoice Application Suite

This guide covers the first step in detail. Once the installation is=20 completed, you'll have to configure your system. For more information on = the=20 topic, you may refer to the System Guide that can be downloaded = from http://www.stonevoice.com.

Applicable Versions

This installation guide applies to the Stonevoice Application Suite = from=20 version 2.3 onwards. Always refer to the latest version of this = guide for=20 up-to-date information.

Essential Information

This section provides you with the most important troubleshooting = information=20 you have to know before installing the Stonevoice Application Suite.

Terminal Services

Before installing the Stonevoice Application Suite, please ensure = that=20 Terminal Services is not installed in Application Mode. See also = Software=20 Requirements: Operating System Configuration.

If you plan to install StoneFax, do not install Microsoft = Fax=20 Services from a Terminal Services session. See also Software=20 Requirements: Operating System Components.

Data Execution Prevention

Data Execution Prevention is an additional operating system = feature=20 introduced with Windows XP Service Pack 2 and Windows Server 2003 = Service Pack=20 1. This feature is incompatible with Stonevoice Application Suite = from=20 version 2.3 onwards. See also Software=20 Requirements: Operating System Configuration.

Reparing StoneFax or Fax2IP=20 Installations

If you are reinstalling over an existing installation of the = Stonevoice=20 Application Suite, and StoneFax or Fax2IP is correctly = configured=20 and running, do not repair the installation when asked during the = installation wizard. See also Stonevoice=20 Application Suite Setup Wizard: Select Additional Tasks.

Versioning and Licensing

Version Numbers

The Stonevoice Application Suite has a main version number that = applies to=20 the whole installation package. Furthermore, each application that is = installed=20 has an individual version number. For example, the SAS 2.3.0.1 = includes=20 SSAM 2.2 and Speedy 3.0.

The main version number is the one you may find in the filename of = the=20 installation package, and is composed of four digits: Major Version, = Minor=20 Version, Service Pack, and Build. For instance, version = 2.3.0.1=20 means Stonevoice Application Suite version 2.3 (build #1), = with no=20 Service Pack. Each package includes a given version of each = application.

The individual version numbers of the installed applications are = shown in the=20 SAS web interface, and are composed of two digits: Major Version and = Minor=20 Version. An increase in either the major or minor version number means = that new=20 functionality is available in the application.

Licensing Model

The applications are licensed individually, and one = license=20 covers all the minor version upgrades of the application.

When you install the latest package over an existing one, all the=20 applications are upgraded to the latest version included within the = package.=20 Please note that all the applications are backwards compatible with the = previous=20 major and minor versions; for instance, if you have a license for = Speedy=20 2.0 and install the latest package that includes Speedy 3.0, = you may=20 continue to use the new application in 2.x compatibility mode, with = limited=20 functionality compared to the new version.

Registration Considerations

The following information applies to the Stonevoice Application = Suite=20 version 2 (any minor version).

When the SAS is installed for the first time on a server machine, all = the=20 applications are available for evaluation. The applications expire after = 15 days=20 if they are not registered.

Once an application is registered on a machine, the registration is=20 persistent among different versions even after uninstallation and=20 reinstallation. There is no need to register again if you upgrade from a = previous version of the SAS on the same machine.

If you install the new version on a different machine, you have to = transfer=20 the registrations from the old machine to the new one. The correct = procedure is=20 explained on the Stonevoice website and is possible only between two = systems=20 running Windows 2000 or Windows XP, or between two systems running = Windows=20 Server 2003. If one of the machines is running Windows Server 2003 and = the other=20 is running Windows 2000 or Windows XP, you have to contact the = Stonevoice=20 Support Services to manage the transfer.

Upgrading

Upgrading Having a Maintenance=20 Agreement

You may always upgrade to the latest version of the = Stonevoice=20 Application Suite without the need to upgrade your applications = licenses.

Remember that upgrading to the latest version is often a more complex = process=20 than just installing the new package over an existing one. Upgrades = should be=20 performed by personnel skilled in both system administration and = telephony=20 system configuration, after reading the appropriate release notes and = updated=20 technical documentation.

Therefore, Stonevoice requires the specific installations being = upgraded=20 to be covered by a suitable Maintenance Agreement. Please refer to = the=20 official web site http://www.stonevoice.com for more = information on=20 licensing and upgrading.

Compatibility with Older = Stonevoice=20 Products

The following information applies to the Stonevoice Application = Suite=20 version 2.3.

Depending on the version of the Application Suite that is already = installed,=20 you may have to uninstall the old package before upgrading to the latest = version.

The following products, including any Service Packs and SSAM = upgrades, are=20 incompatible. They must be uninstalled before installing = the=20 upgraded package, and you may not reuse their configuration.

The following products, including any Service Packs and SSAM = upgrades, are=20 indirectly compatible. If any of them is installed, you should = first save=20 your configuration using the embedded backup utility, then uninstall the = old=20 package. When you have uninstalled the old version, the upgraded version = may=20 installed. The saved configuration can then be restored on the new = version.

The following products, including any Service Packs, are directly=20 compatible. You may install version 2.3 over them without removing = the old=20 package. The old configuration is automatically upgraded to the new = format=20 during installation.

Please note that when the old configuration is upgraded, or an old = backup is=20 restored, some settings will need manual adjustments. You have to read = carefully=20 the release notes and the updated techincal documentation before = performing the=20 update.

Upgrading from Indirectly = Compatible=20 Products

To safely upgrade from SAS version 2.0, 2.01, or 2.1 to SAS version = 2.3 with=20 minimum impact on the SAS configuration, you may follow the following = steps:

  1. Perform a configuration backup using the Backup utility.=20
  2. Uninstall the old Stonevoice Application Suite.=20
  3. Reboot the system.=20
  4. Delete the folder where the old SAS was installed (C:\Program=20 Files\StonevoiceAS by default).=20
  5. Install the package for the latest version of the SAS in the same = folder=20 where the older version was installed.=20
  6. Restore the previoulsy generated backup using the new Backup = and=20 Restore utility.=20
  7. Check all the SAS settings, because some of them are not = restored=20 in the newer version.

Software Requirements

Operating System

The SAS package can be installed on a server-class machine = running=20 32-bit editions of:

The SAS can also be installed on workstation machines for evaluation=20 purposes, though this is not recommended. No additional client software = is=20 required to access the SAS from other machines apart from Microsoft = Internet=20 Explorer 6.0 or later.

Warning - The Stonevoice = Application=20 Suite cannot be installed on a domain controller.

The following editions of Windows Server 2003 are supported:

Note - The StoneFax = application=20 requires Windows Server 2003. Depending on the selected operating system = edition, the maximum number of fax ports may be limited.

Operating System Configuration

The following operating system configuration requirements apply to = the=20 Stonevoice Application Suite:

To verify that Terminal Services is installed in Remote = Administration mode=20 under Windows Server 2003 Service Pack 1 and Windows Server 2003 R2 = systems:

  1. Open the Add/Remove Programs applet from the Control = Panel.=20
  2. Click Add/Remove Windows Components.=20
  3. Ensure that the Terminal Server option is not selected. =

Data Execution Prevention (DEP) is an additional operating system = feature=20 introduced with Windows XP Service Pack 2 and Windows Server 2003 = Service Pack=20 1. If you are installing the Application Suite on one of these operating = systems, or after installing the latest Service Pack on a previous = operating=20 system version, this feature must be limited using the following = procedure:

  1. Open the System applet from the Control Panel.=20
  2. Click the Advanced tab.=20
  3. Click Settings under Performance.=20
  4. Click the Data Execution Prevention tab.=20
  5. Click Turn on DEP for essential Windows programs and services = only.=20
  6. Click OK two times.

Operating System Components

Before installing the SAS, you should install the following = components from=20 the Add/Remove Programs control panel applet, under Add/Remove = Windows=20 Components.

Warning - For proper = StoneFax=20 operation, Microsoft Fax Services should not be installed from a = Terminal=20 Services session.

If you need to run the legacy application IVR Studio Runtime = and are=20 installing on Windows 2000 or Windows XP, you should install one of the=20 following additonal components, available for download from the = Microsoft web=20 site:

Installing IVR Studio Runtime is usually not needed, because = the=20 application is now superseded by IVR Studio Standalone.

Additional Requirements

If you plan to run SSAM for CallManager or QueueManager = for=20 CallManager, you should install:

If you plan to run StoneFax, the following applications are=20 required:

Please note that StoneFax requires a Windows Server 2003 = platform.

Hardware Requirements

Hardware requirements may vary based on the applications that will = run on the=20 machine and the planned workload. The machine running the SAS should = satisfy all=20 the requirements of the individual applications in addition to the = minimum=20 requirements of the package. When upgrading, the latest versions of the=20 individual applications may have additional requirements, depending on = the=20 specific versions being installed.

Since determining the right hardware requires knowledge of the latest = version=20 of the applications and other variables, you should always refer to the=20 up-to-date information available on the official Stonevoice website.

Stonevoice Application Suite Setup Wizard

Starting the Installation

[if you launched this guide from within the installation program, = you have=20 already executed this step]

To start the installation, download the latest version from http://www.stonevoice.com and run the = executable file.=20 You'll be asked for a confirmation before the setup wizard is = shown.

Setup
This will install Stonevoice Application Suite 2.3 (build=20 #1)

Platform: CallManager
Language: English

Do you wish = to=20 continue?

Please verify that the telephony platform and language are correct = before=20 continuing. The telephony platform cannot be changed without = uninstalling.

Once the installation is started, you may click on the Help button at any time to display the relevant = section of the=20 installation guide.

Installing a Version in = a Different=20 Language

If you are installing over a version of the Stonevoice Application = Suite in a=20 different language, the following message box appears:

Setup
Different Application Suite language detected. Continue=20 anyway?

If you choose to continue, the behaviour is different based on = whether you=20 are installing a complete package or a Service Pack:

  • For complete packages, all the user interface messages and = default=20 audio messages are replaced with new versions in the chosen language.=20
  • For Service Packs, some messages may remain in the old = language,=20 whereas some others may be replaced with new versions. Thus, it is not = recommended to install a Service Pack over a SAS in different = language.=20

Note - Users' welcome = messages for the=20 SSAM application will remain in the old language even if = installing a=20 complete Stonevoice Application Suite package in a different = language.

If you have an older version in your language, and a newer, fully = translated=20 version is not yet available in your language, we recommend you install = the=20 latest complete mixed language package available for your = language. Mixed=20 language packages contain all the user interface and default audio = messages in=20 the selected language, except for the newer ones, which are in English. = You may=20 install this kind of package over an older version in your language with = small=20 impact on the messages of the old applications. Please note, however, = that some=20 of the messages in the old applications may still become English because = of=20 renewal of part of the web interface.

Prerequisites Verification

The requirements and prerequisites verification is executed before = the main=20 installation wizard starts.

Microsoft Internet Information Services

Setup
Microsoft Internet Information Services (IIS) is not=20 installed.

Before installing the Stonevoice Application Suite, = IIS must=20 be installed using the "Add/Remove Programs" applet from the Control=20 = Panel.

See Software=20 Requirements: Operating System Components.

Microsoft Data Access Objects (DAO) 3.6

Setup
Microsoft Data Access Objects (DAO) version 3.6 is not=20 installed.

Before installing the Stonevoice Application Suite, = DAO 3.6=20 must be installed.

DAO 3.6 is available in Microsoft Jet 4.0 = Service=20 Pack 8, which you can download from the Microsoft web=20 = site.
=

Usually, DAO 3.6 is already installed on the system. If not, you = should=20 download Jet 4.0 Service Pack 8 from the Microsoft web site:

  • Jet 4.0 Service Pack 8 (SP8) for Windows Server = 2003=20 (KB829558)=20
  • Jet 4.0 Service Pack 8 (SP8) for Windows XP=20 (KB829558)=20
  • Jet 4.0 Service Pack 8 (SP8) for Windows 2000=20 (KB829558)

Old Applications

Setup
Stonevoice SSAM Standalone is currently installed, which is not=20 compatible with this version of the Application Suite.

Please = uninstall=20 any older Stonevoice packages before installing this=20 = version.

See Upgrading:=20 Compatibility with Older Stonevoice Products.

Setup
Stonevoice Application Suite 2.1 for Cisco CallManager Express is = currently installed. This setup program cannot update the installed = version.=20 To upgrade without losing your data:

1. Perform a backup of = your data=20 using the Stonevoice Backup utility, which you can find in your Start=20 menu.
2. Uninstall the older Application Suite.
3. Install this=20 package.
4. Restore your data using the Stonevoice Restore = utility.
5.=20 Check for older settings which may have not been imported in the newer = = version.

See Upgrading=20 from Indirectly Compatible Products.

Other Applications

Setup
The application named "Stonevoice Video Suite - 1.0.BD3" is = currently=20 installed, which is not compatible with this version of the = Application=20 Suite.

You should uninstall the application before installing = this=20 package. If you think the application has been uninstalled, please = continue=20 with the installation.

Continue=20 = now?

Some applications need additional computational resources, or use = different=20 versions of shared system components from those used by the Stonevoice = Application Suite. These applications cannot be installed on the same = server=20 of the SAS. Click No to abort the installation, then either = uninstall=20 the other application or install the SAS on another = machine.

License = Agreement

You are required to accept the terms of the License Agreement to = install the=20 Stonevoice Application Suite. The main License Agreement for the package = covers=20 the entire SAS version being installed, and usually must be accepted = in=20 addition to the License Agreements you signed when you purchased the = individual applications.

Information=20 about Antivirus Software

If an antivirus is installed on the target machine, it must be = disabled at=20 least for the duration of the Stonevoice Application Suite installation. = When=20 the installation is finished, we recommend configuring the antivirus to = exclude=20 the folder the SAS has been installed into.

Release = Notes

Please read this information carefully.

Information about=20 Stonevoice Software Upgrades

This page is displayed only if you are upgrading from a previous = version of=20 the SAS. Stonevoice requires the specific installations being upgraded = to be=20 covered by a suitable Maintenance Agreement. See Upgrading=20 Having a Maintenance Agreement.

Backup = Data

This page is displayed when you are reinstalling over an existing SAS = installation. Click the button to launch the Backup and Restore = utility=20 of the installed SAS version. If the Backup and Restore utility = does not=20 start, see Troubleshooting:=20 Error Running the Backup Utility.

Select = Destination=20 Location

If you are installing the SAS for the first time on the target = machine, you=20 may select any folder you wish.

Note - The file system of = the volume you=20 are installing the SAS on must be NTFS. You cannot install the = SAS on FAT=20 file systems.

If you uninstalled the SAS from the target machine previously, and = there were=20 scheduled reports for Billy or scheduled behaviours for IVR=20 Manager, you should install the SAS in the same folder where = the=20 previous package was installed.

Select=20 Components

This page allows you to select optional SAS applications. You may = choose to=20 support fax using StoneFax or Fax2IP.

  • StoneFax is a complete fax server, based on a Fax-to-IP = driver able=20 to interoperate with IP telephony systems. No additional fax server = software=20 is needed.=20
  • Fax2IP is a component which integrates traditional fax = server=20 environments with your IP telephony systems. Fax2IP operates as = a=20 gateway between the existing fax server and the IP telephony network, = using=20 the T.38 (FAX over IP) protocol inside an H.323 connection.

If fax support is not selected, you have the option of installing it = later by=20 running the installation package again. If you install StoneFax = or=20 Fax2IP, the selection cannot be changed without uninstalling and=20 reinstalling the Stonevoice Application Suite.

Please remember that StoneFax requires Microsoft Fax Services = and=20 Windows Server 2003. See also Software=20 Requirements.

Select Start=20 Menu Folder

Enter the name of the Start Menu folder you want to be created. The = Backup=20 and Restore utility and the Registration Utilities will be = accessible=20 only from the Start Menu folder.

Select = Additional=20 Tasks

Using this page you may select whether to repair existing = StoneFax or=20 Fax2IP installations.

If StoneFax or Fax2IP are already = correctly=20 installed and running, do not select the repair option. Repairing = a=20 working installation may cause problems and need a real repair = later.

You may also select whether to install the legacy application IVR = Studio=20 Runtime. This application is usually not needed, because it = is now=20 superseded by IVR Studio Standalone, that can be installed as a = separate=20 package.

To successfully install IVR Studio Standalone, you must ensure = that=20 IVR Studio Runtime has never been installed = previously.

Create = Stonevoice=20 Administration Account

This page allows you to modify the default username and password that = the=20 Stonevoice Application Suite administrator will use to log on to the SAS = web=20 interface. This page also allows you to recover from a lost username or=20 password.

The SAS administrator always has full permissions inside the web = interface,=20 and is allowed to configure the system and create other users with = limited or=20 extended permissions.

If you choose not to modify the default value, the administrator will = be able=20 to access the SAS using the following default credentials:

Username: admin
Password:=20 admin

These credentials may be modified later from within the SAS web=20 interface.

Create = Local User=20 Account

This page allows you to specify or create a local Windows user = account that=20 the Stonevoice Application Suite will use to access local and network = resources.=20 This is not related to the username and password users will use to = access the=20 SAS web interface. By default, the local username is=20 StonevoiceAppSuite and the password is selected by the = installation=20 program.

If the environment needs additional security, you may create a new = local user=20 account by entering a new username, a new password, and the password=20 confirmation. You may also select an existing user account by entering = its=20 username and password. This is particularly relevant if the machine is = part of a=20 domain with additional security restrictions.

Note - If you select an = existing user=20 account, its password should never expire.

The Windows user account you specify or create will be added to the = local=20 Administrators group. If this operation fails on an existing user = account, try=20 to create a new user account, or use a domain account.

Warning - If you are = installing the SAS=20 on a machine where the local Stonevoice user account has already been = created in=20 the past, you should select the same user as before. This is = required for=20 proper operation of the scheduled reports for Billy and the = scheduled=20 behaviours for IVR Manager.

Ready to = Install

Review all the settings, then click on Install. All the = install=20 operations will be performed. Please note that some operations need user = interaction. Refer to the following sections and the Troubleshooting=20 section for more information.

Local Area Code and Other Location = Information

The following alert is displayed when installing = StoneFax:

Setup
Now the "Phone and Modem Options" Control Panel applet will show to = set the=20 local area code. This operation is mandatory to send=20 faxes.

Click OK to continue. If no area code has ever been set on the = target=20 machine, the Location Information dialog box appears that let you = enter=20 your country-specific information. You must enter the area code = and click=20 OK two more times before being able to send faxes.

If one or more area codes have already been configured, you should = just=20 review your settings and click OK again.

Security Alert about Virtual Serial Bus = Driver

The following alert is displayed when installing StoneFax or=20 Fax2IP for the first time:

Security Alert - Driver=20 Installation

The driver software you are installing=20 for:

    Virtual Serial Bus = Enumerator


has=20 not been properly signed with Authenticode(TM) technology. Therefore, = Windows=20 cannot tell if the software has been modified since it was published. = The=20 publisher's identity cannot be verified because of a=20 problem:

    The third-party INF does not = contain=20 digital signature information.


Do you still want to install = this=20 driver software?

To install StoneFax or Fax2IP, click Yes.

Installation=20 Completed

The installation of the Stonevoice Application Suite is now = completed, except=20 if a reboot if required. Reboot the machine if prompted.

Troubleshooting

Error Copying Files

The following message box may be displayed during the file copy step = of the=20 installation:

Error
C:\WINDOWS\system32\msvbvm60.dll

An error occurred while = trying to=20 replace the existing file:
DeleteFile failed; code 5.
Access is=20 denied.

Click Retry to try again, Ignore to skip this file (not=20 recommended), or Abort to cancel=20 installation.

To correctly install the Stonevoice Application Suite, try the = following=20 solutions in order:

  1. Close all the other running applications and click Retry.=20
  2. Use the Task Manager to terminate the running Stonevoice processes = (if=20 any) and click Retry. For a list of the Stonevoice process = names,=20 please refer to the Stonevoice Support Services website.=20
  3. If the filename is msvbvm60.dll, you may click = Ignore. For=20 other files, you should click Abort.

Error Stopping Services

The following message box may be displayed before the file copy step = of the=20 installation:

Setup
Error during the second attempt to stop the service = "SSAMSS".

You=20 may try to countinue anyway, but you should repeat the installation in = case any=20 files are still in use.

Click Retry to try again, Abort to cancel = installation, or Ignore to continue=20 anyway.

This error is common when a Stonevoice service is partially = uninstalled,=20 either because the uninstall program was interrupted or because the = system was=20 not restarted after uninstallation. To correctly install the Stonevoice=20 Application Suite, try the following solutions in order:

  1. Reboot the machine and repeat the installation.=20
  2. Click Ingore. In this case, some files may still be in use. = See=20 also Error=20 Copying Files.

Error Running = the Backup=20 Utility

The following message box may be displayed when you click the Run = Backup=20 Utility Now button of the Backup Data wizard page:

Setup
Unable to execute the Stonevoice Backup Utility: The directory name = is=20 invalid.

This error may appear if your home directory is on a network drive = that is=20 not accessible. If this message appears, launch the Backup and = Restore=20 utility from the Start Menu.

More Troubleshooting = Information

If you need more help, you may refer to the Stonevoice Support = Services=20 website at http://support.stonevoice.com.

 

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PADDING-LEFT: 2px; = PADDING-RIGHT: 2px; BORDER-TOP: #eeeeee 2px solid; FONT-WEIGHT: bold; = BORDER-RIGHT: #000000 2px solid; PADDING-TOP: 0px } .btn { BORDER-BOTTOM: #000000 2px solid; BORDER-LEFT: #eeeeee 2px solid; = PADDING-BOTTOM: 0px; BACKGROUND-COLOR: #cccccc; PADDING-LEFT: 2px; = PADDING-RIGHT: 2px; BORDER-TOP: #eeeeee 2px solid; FONT-WEIGHT: bold; = BORDER-RIGHT: #000000 2px solid; PADDING-TOP: 0px } .btn { PADDING-BOTTOM: 0px; PADDING-LEFT: 6px; PADDING-RIGHT: 6px; = PADDING-TOP: 0px } .tbr { PADDING-BOTTOM: 2px; PADDING-LEFT: 2px; PADDING-RIGHT: 2px; = PADDING-TOP: 2px } .tbrdd { PADDING-BOTTOM: 2px; PADDING-LEFT: 2px; PADDING-RIGHT: 2px; = PADDING-TOP: 2px } .tiph { FONT-WEIGHT: bold } .noteh { FONT-WEIGHT: bold } .tipp { BORDER-BOTTOM: #000000 1px dashed; BORDER-LEFT: #000000 1px dashed; = PADDING-BOTTOM: 5px; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; BORDER-TOP: = #000000 1px dashed; BORDER-RIGHT: #000000 1px dashed; PADDING-TOP: 5px } .notep { BORDER-BOTTOM: #000000 1px dashed; BORDER-LEFT: #000000 1px dashed; = PADDING-BOTTOM: 5px; PADDING-LEFT: 5px; PADDING-RIGHT: 5px; BORDER-TOP: = #000000 1px dashed; BORDER-RIGHT: #000000 1px dashed; PADDING-TOP: 5px } .notep { BACKGROUND-COLOR: #ece9d8 } .metap { BORDER-BOTTOM: #000000 1px solid; BORDER-LEFT: #000000 1px solid; = PADDING-BOTTOM: 2px; BACKGROUND-COLOR: #ffffcc; PADDING-LEFT: 2px; = PADDING-RIGHT: 2px; BORDER-TOP: #000000 1px solid; BORDER-RIGHT: #000000 = 1px solid; PADDING-TOP: 2px } .mbox { DISPLAY: block; FONT-FAMILY: Tahoma, Arial, Helvetica, sans-serif; = MARGIN-LEFT: 15%; FONT-SIZE: 11px; MARGIN-RIGHT: 15% } .mbTitle { BACKGROUND-IMAGE: url(../images/msgbox/bdr-n.gif); BACKGROUND-COLOR: = #08246b; DISPLAY: block; BACKGROUND-REPEAT: repeat-x; = BACKGROUND-POSITION: 0px 0px; HEIGHT: 21px; COLOR: #ffffff; FONT-WEIGHT: = bold } .mbTitle SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-w.gif); DISPLAY: block; = BACKGROUND-REPEAT: repeat-y; BACKGROUND-POSITION: 0px 0px; HEIGHT: 100% } .mbTitle SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-e.gif); DISPLAY: block; = BACKGROUND-REPEAT: repeat-y; BACKGROUND-POSITION: 100% 0px; HEIGHT: 100% } .mbTitle SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-nw.gif); DISPLAY: block; = BACKGROUND-REPEAT: no-repeat; BACKGROUND-POSITION: 0px 0px; HEIGHT: 100% } .mbTitle SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-ne.gif); DISPLAY: block; = BACKGROUND-REPEAT: no-repeat; BACKGROUND-POSITION: 100% 0px; HEIGHT: = 100% } .mbTitle SPAN SPAN SPAN SPAN DIV { PADDING-BOTTOM: 1px; PADDING-LEFT: 5px; PADDING-RIGHT: 21px; DISPLAY: = block; PADDING-TOP: 5px } .mbMsg { BACKGROUND-IMAGE: url(../images/msgbox/bdr-s.gif); BACKGROUND-COLOR: = #d6d3ce; DISPLAY: block; BACKGROUND-REPEAT: repeat-x; = BACKGROUND-POSITION: 0px 100%; HEIGHT: 100%; COLOR: #000000 } .mbMsg SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-w.gif); DISPLAY: block; = BACKGROUND-REPEAT: repeat-y; BACKGROUND-POSITION: 0px 0px; HEIGHT: 100% } .mbMsg SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-e.gif); DISPLAY: block; = BACKGROUND-REPEAT: repeat-y; BACKGROUND-POSITION: 100% 0px; HEIGHT: 100% } .mbMsg SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-sw.gif); DISPLAY: block; = BACKGROUND-REPEAT: no-repeat; BACKGROUND-POSITION: 0px 100%; HEIGHT: = 100% } .mbMsg SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/bdr-se.gif); DISPLAY: block; = BACKGROUND-REPEAT: no-repeat; BACKGROUND-POSITION: 100% 100%; HEIGHT: = 100% } .mbMsg SPAN SPAN SPAN SPAN SPAN { DISPLAY: block; BACKGROUND-REPEAT: no-repeat; BACKGROUND-POSITION: 14px = 13px; HEIGHT: 100% } .mbMsg SPAN SPAN SPAN SPAN SPAN DIV { PADDING-BOTTOM: 5px; PADDING-LEFT: 64px; PADDING-RIGHT: 5px; DISPLAY: = block; PADDING-TOP: 11px } .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { DISPLAY: block; BACKGROUND-REPEAT: no-repeat; BACKGROUND-POSITION: 50% = 12px; HEIGHT: 50px } .mbInfo .mbMsg SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/icon-info.gif) } .mbError .mbMsg SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/icon-error.gif) } .mbStop .mbMsg SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/icon-stop.gif) } .mbAsk .mbMsg SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/icon-ask.gif) } .mbOK .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-o.gif) } .mbOKCancel .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-oc1.gif) } .mbOKCancelDB2 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-oc2.gif) } .mbRetryCancel .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-rc1.gif) } .mbRetryCancelDB2 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-rc2.gif) } .mbYesNo .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-yn1.gif) } .mbYesNoDB2 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-yn2.gif) } .mbYesNoCancel .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-ync1.gif) } .mbYesNoCancelDB2 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-ync2.gif) } .mbYesNoCancelDB3 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-ync3.gif) } .mbAbortRetryIgnore .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-ari1.gif) } .mbAbortRetryIgnoreDB2 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-ari2.gif) } .mbAbortRetryIgnoreDB3 .mbMsg SPAN SPAN SPAN SPAN SPAN SPAN { BACKGROUND-IMAGE: url(../images/msgbox/btn-ari3.gif) } ------=_NextPart_000_002E_01CA2187.A0AC52F0--