HiCommand Dynamic Link Manager User's Guide (for Windows(R))

3.4.6 Notes on new installations and upgrade installations

When installing HDLM, use only one cable to connect the host and the storage subsystem until instructed otherwise in the procedure in section 3.5.3 Performing a new installation of HDLM. If the host is restarted when the host and the storage subsystem are connected using multiple paths (multi-path configuration) at a time other than that indicated in the procedure in section 3.5.3 Performing a new installation of HDLM, the contents of the disk might become invalid.

HDLM does not support configurations in which the same host can use both a FC-SAN and an IP-SAN.

If you install HDLM for the first time, or perform an upgrade installation of HDLM after the license has expired, a license key is necessary. To update the HDLM license, execute the dlnkmgr command's set -lic operation. The expiration time of the license key is determined by the license key specified in the license key file or the input license key type. For information on license key types and the set operation, see 7.6 set (Sets the operating environment).

Installing HDLM requires 70 MB of free space on the system drive (for the temporary file).

Terminate all running programs before installing HDLM.

If you selected an installation folder for HDLM, and then selected another folder, a folder other than the last selected folder might be created. Delete the created folder because a folder other than the last selected folder is not necessary.

Depending on the environment, installing HDLM might take some time to finish. Do not terminate the installation process while a progress bar for installation is displayed. The following is an approximate calculation of the time required for installation:
(5 x number-of-connected paths) seconds

If installation of HDLM terminates abnormally and a KAPL09016-E message is output, check whether an HDLM version from another OS has been installed on the same drive.

When an HDLM version from another OS has been installed:
Uninstall the installed HDLM, and then rerun the installation program.

When HDLM for another OS has not been installed:
Perform the installation again according to the following procedure:

In Explorer, in the Tools menu choose Folder Options.
The Folder Options window is displayed.

Click the View tab, and in the Advanced settings field, under Hidden files and folders, select Show hidden files and folders.

Delete the following folders:
OS-installation-drive:\Program Files\InstallShield \InstallationInformation\{DFF378A1-240E-11D5-8A43-0000E2382F13}

Restore the setting for Show hidden files and folders that you changed in step 2.

Rerun the HDLM installation program.

When installing HDLM on a host where a Device Manager Agent 5.0 or later is installed, do not execute any of the following commands of Device Manager Agent during installation:
hbsasrv, HiScan, hdvmagt_account, hdvmagt_schedule, hldutil, TIC

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