HiCommand Dynamic Link Manager User's Guide (for Windows(R))

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3.9.4 Uninstalling Hitachi Network Objectplaza Trace Library (HNTRLib2)

When you uninstall HDLM, if the KAPL09019-E or KAPL09020-E message is output, follow the directions below to uninstall HNTRLib2.

To uninstall HNTRLib2:

  1. Log on to Windows as a member of the Administrators group.

  2. Start the uninstallation program.
    In Control Panel, choose Add/Remove Programs, and then Change or Remove Programs. From the list of programs, select Hitachi Network Objectplaza Trace Library 2, and click the Change/Remove button.

  3. Follow the instructions shown in the messages that appear on the window.

  4. After uninstallation finishes, restart the host.

Note
  • If HNTRLib2 is being used by another program, HNTRLib2 will not be uninstalled, and a message will appear.
    If HNTRLib2 was not uninstalled, execute the following command to check the programs that are using it:
    c:\Program Files\HITACHI\HNTRLib2\bin\hntr2getname.exe
    If you are unable to complete uninstallation even though no programs other than HDLM are using HNTRLib2, contact your HDLM vendor or maintenance company if there is a maintenance contract for HDLM.
  • If the log output directory set in HNTRLib2 was not the default directory, the log files will not be deleted during uninstallation. In this case, delete these files after uninstallation.
  • For Windows 2000 Server or Windows Server 2003 (IA32), uninstalling HDLM does not delete the HNTRLib2 common library hntr2t.dll file. Even if this file remains undeleted, other applications are not affected. If you want to delete this file, perform the following procedure:
  1. Start the registry editor (regedit.exe) and check that the following registry key does not exist:
    HKEY_LOCAL_MACHINE\SOFTWARE\HITACHI\COMMON_DLL\HNTRLIB2
    If this key exists, it means another application is using the hntr2t.dll file. In this case, do not delete the hntr2t.dll file.
  2. Open the folder specified in the value of the following registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\HITACHI\COMMON_DLL\PathName\Path00
    The default is C:\Program Files\Common Files\Hitachi.
  3. Check that the hntr2t.dll file exists and the hntr2sys.dll and hntr2tj.dll files do not exist in the folder, and then delete the hntr2t.dll file.

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