Overview

Before logging into and using HiCommand(R) Tuning Manager, administrative users must enter a valid license key. License keys are available for using Tuning Manager on a temporary or permanent basis.

Tuning Manager accepts three types of license keys:

Temporary A temporary license enables you to use Tuning Manager on a trial basis before committing to a permanent license key. Temporary licenses are valid for Tuning Manager for 120 days after installation. After 120 days, you cannot log in to Tuning Manager or use command-line utilities to administer or view information collected by Tuning Manager. Tuning Manager will continue to poll agents and collect data while you obtain a Permanent license key.

Permanent Permanent licenses are valid for using HiCommand Tuning Manager on an ongoing basis. The permanent license key does not expire.

Emergency An emergency license enables you to extend an expired license for 30 days while you obtain a new permanent license key.

A temporary license cannot be reactivated once it has expired. Emergency licenses are valid for 30 days and can only be entered once.

About License Modes

The Tuning Manager license can be in one of six modes:

Initial After installation, Tuning Manager is in the Initial license mode. The following message is displayed on the login screen: web-ERROR-3009: Please register license key. Command-line utilities will also display an error message.
In this mode, you cannot log in to Tuning Manager. Login will not allow access. Only License is functional, allowing you to enter a Temporary, Permanent, or Emergency license key.

Trial If you enter a temporary license key, Tuning Manager is in the Trial license mode. While in Trial mode, the login screen and Resource screens will display a message warning you that the temporary key will expire in a decreasing number of days on a certain date. While in Trial mode, you can log in to, manage, and use Tuning Manager. If you obtain and enter a permanent license key before the temporary key expires, Tuning Manager will be available to you without interruption. If the temporary license key expires before you receive a permanent license key, you can request a key to use Tuning Manager in Emergency License Mode.

Expired If the temporary or emergency keys have expired, Tuning Manager is in Expired license mode. In Expired mode, the login screen displays an error message informing you that the temporary or emergency license key has expired. Command-line utilities will also display an error message.
While in Expired mode, you cannot log in to Tuning Manager and you cannot use the command-line utilities to manage or view information collected by Tuning Manager. Tuning Manager will continue to poll agents and collect data while you obtain a Permanent license key to enter. If you attempt to reenter the same temporary or emergency license key, an error message is displayed.

Normal If you enter a permanent license key, Tuning Manager is in Normal license mode. No license key warnings or error messages will be displayed, unless you exceed the capacity supported by the key you purchased. If the current capacity stored in the Tuning Manager database exceeds the level supported by the license key, an error message will display indicating that the permanent license key is not valid.

Emergency If you enter an emergency license key, Tuning Manager is in Emergency license mode. While in Emergency mode, the login screen and Resource screens will display a warning message indicating that the emergency key will expire in a decreasing number of days on a certain date. An emergency license can enable you to continue using Tuning Manager without interruption while you obtain a new permanent license key.

Initial or Expired Licenses in SSO Mode While Tuning Manager is in the Initial or Expired mode, if you launch Tuning Manager from another HiCommand tool (for example, Device Manager), the Tuning Manager login screen will be displayed. You can enter a valid license key-using License. Once a valid Tuning Manager license has been entered, you can successfully re-launch Tuning Manager from another HiCommand tool.