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Hitachi Data SystemsIf you have questions regarding this product or the help system, contact an Hitachi Data Systems authorized service provider or visit the Hitachi Data Systems support website: http://support.hds.com
If you purchased this product from an authorized Hitachi Data Systems reseller, contact that reseller for support. For the name of your nearest Hitachi Data Systems authorized reseller, refer to the Hitachi Data Systems support web site for locations and contact information.
To contact the Hitachi Data Systems Support Center, please visit the Hitachi Data Systems website for current telephone numbers and other contact information.
When contacting your support center, please provide at least the following information about the problem:
Product name, model number, part number (if applicable) and serial number
System configuration, including names of optional features installed, host connections, and storage configuration such as RAID groups and LUNs
Operating system name and revision or service pack number
The exact content of any error message(s) displayed on the host system(s)
The circumstances surrounding the error or failure
A detailed description of the problem and what has been done to try to solve it
Confirmation that the Hitachi Data Systems Hi-Track Remote monitoring feature has been installed and tested.
You may obtain additional product information from the sites provided in the following sections.
The Adaptable Modular Storage or Simple Modular Storage Release Notes contain late-breaking information that may not be included in the product documentation. Refer to the supplied documentation CD or visit the Hitachi Data Systems Support Portal:
Refer to the Hitachi Data Systems Support Portal:
Refer to the supplied documentation CD or visit the Hitachi Data Systems Support Portal:
Refer to the AMS or SMS interoperability matrix at:
http://www.hds.com/products/interoperability
Refer to the Navigator 2 online help and to the Hitachi Data Systems Support Portal:
Refer to the Hitachi Data Systems Support Portal:
The following topics within this help system provide information that may be helpful in understanding the information on this page, and/or may provide additional information that is related, but not required to understand this topic.
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Hitachi Data Systems