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Hello and welcome. My name is Keith Barker and our networks today carry a lot

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of different types of traffic

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They carry voice traffic and streaming traffic and other traffic that's not so

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sensitive to delays like email

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And if you and I are a service provider providing a network for a customer or

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for a customer

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from a service provider and they've guaranteed a certain throughput or certain

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amounts of delay or jitter or bandwidth

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How exactly do we go out measuring that to make sure it's in place or for the

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provider?

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How do we confirm that we are delivering what we say we're going to deliver now

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one of those tools that we can use to measure
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one of those tools that we can use to measure

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Some of those aspects is called SLA and that's an acronym for service level

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agreement

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And in this set of videos like to chat with you about IP SLAs how they operate

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how to configure them and how to verify that they're working

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So if you're ready, I'm ready. I'll see you in the very next video