1 00:00:00,000 --> 00:00:03,824 [MUSIC PLAYING] 2 00:00:03,824 --> 00:00:07,170 3 00:00:07,170 --> 00:00:10,560 Welcome to Troubleshooting IS-IS. 4 00:00:10,560 --> 00:00:13,440 This skill is going to be formatted just a little bit 5 00:00:13,440 --> 00:00:17,850 differently from how we normally do a skill in that we're 6 00:00:17,850 --> 00:00:20,730 going to take what would normally be a perfectly 7 00:00:20,730 --> 00:00:23,260 working IS-IS environment. 8 00:00:23,260 --> 00:00:25,530 In fact, it's the same environment 9 00:00:25,530 --> 00:00:28,980 that we've been working with in all of the previous IS-IS 10 00:00:28,980 --> 00:00:30,000 skills. 11 00:00:30,000 --> 00:00:34,140 And we're going to look at that with some problems introduced 12 00:00:34,140 --> 00:00:36,000 into the topology. 13 00:00:36,000 --> 00:00:39,690 Then we're going to work through a series of trouble tickets 14 00:00:39,690 --> 00:00:43,030 to fix these problems in our environment. 15 00:00:43,030 --> 00:00:45,480 Now, these tickets are going to be formatted 16 00:00:45,480 --> 00:00:49,950 sort of like they're coming from junior engineers or maybe tier 17 00:00:49,950 --> 00:00:52,920 one tech support, not really coming 18 00:00:52,920 --> 00:00:54,850 from the users themselves. 19 00:00:54,850 --> 00:00:57,900 So they'll be a little bit more specific than just something's 20 00:00:57,900 --> 00:00:59,010 not working. 21 00:00:59,010 --> 00:01:01,860 They'll be things like maybe a neighborships down, 22 00:01:01,860 --> 00:01:04,110 or we're supposed to have a certain route 23 00:01:04,110 --> 00:01:06,280 on a certain router, and we don't have it. 24 00:01:06,280 --> 00:01:08,940 So that's how the tickets will be formatted. 25 00:01:08,940 --> 00:01:11,400 So as we go through here, hopefully, we'll 26 00:01:11,400 --> 00:01:15,450 get a lot of hands-on skills with troubleshooting IS-IS 27 00:01:15,450 --> 00:01:18,120 as we try to get our environment back up 28 00:01:18,120 --> 00:01:21,190 and running and working as it's supposed to. 29 00:01:21,190 --> 00:01:23,920 So again, this should be a lot of fun. 30 00:01:23,920 --> 00:01:25,600 Let's go ahead and jump in. 31 00:01:25,600 --> 00:01:28,910 I'll see you in the next video. 32 00:01:28,910 --> 00:01:32,000