1 00:00:00,000 --> 00:00:00,974 2 00:00:00,974 --> 00:00:04,870 [MUSIC PLAYING] 3 00:00:04,870 --> 00:00:12,680 4 00:00:12,680 --> 00:00:15,440 So let's jump in and begin here with trouble ticket. 5 00:00:15,440 --> 00:00:16,730 1 specifically. 6 00:00:16,730 --> 00:00:19,250 And something to keep in mind as we 7 00:00:19,250 --> 00:00:23,060 go through these different tickets in this skill, most 8 00:00:23,060 --> 00:00:27,770 of them are going to be based off of OSPF Topology 3. 9 00:00:27,770 --> 00:00:32,390 Now, there is one ticket coming up that is going to be IPv6 10 00:00:32,390 --> 00:00:35,390 So that is going to be based on a different topology. 11 00:00:35,390 --> 00:00:38,690 But just keep an eye right here on each of our tickets-- 12 00:00:38,690 --> 00:00:41,310 will reference which topology it's using. 13 00:00:41,310 --> 00:00:45,230 So let's take a look at what this ticket actually says. 14 00:00:45,230 --> 00:00:51,050 So this ticket says that the OSPF neighborship between R6 15 00:00:51,050 --> 00:00:54,180 and R10 is currently down. 16 00:00:54,180 --> 00:00:57,530 So what it's talking about is, of course, this neighborship 17 00:00:57,530 --> 00:01:02,420 up here, which is going to be in area 200 between router 6, 18 00:01:02,420 --> 00:01:03,710 and router 10. 19 00:01:03,710 --> 00:01:07,520 So let's go ahead and jump in and take a look at this. 20 00:01:07,520 --> 00:01:10,750 We'll start off by verifying that this is actually not 21 00:01:10,750 --> 00:01:11,250 working. 22 00:01:11,250 --> 00:01:15,540 So let's start off on the command line on router 10. 23 00:01:15,540 --> 00:01:18,940 So again, we'll verify that it's actually not working. 24 00:01:18,940 --> 00:01:21,840 So let's start with a show IP OSPF neighbors. 25 00:01:21,840 --> 00:01:23,490 We see that, in fact, it does not 26 00:01:23,490 --> 00:01:25,650 have any neighbors because router 6 would 27 00:01:25,650 --> 00:01:27,570 be router 10's only neighbor. 28 00:01:27,570 --> 00:01:30,100 Next, let's verify our interfaces. 29 00:01:30,100 --> 00:01:33,480 So let's just do a show IP OSPF interface brief. 30 00:01:33,480 --> 00:01:37,680 What we see here is that, particularly, our gigabit 1 31 00:01:37,680 --> 00:01:41,670 interface is in fact, configured for OSPF. 32 00:01:41,670 --> 00:01:43,650 It's in area 200. 33 00:01:43,650 --> 00:01:46,800 It has the appropriate IP address and mask. 34 00:01:46,800 --> 00:01:50,200 And it is a point to point link. 35 00:01:50,200 --> 00:01:52,690 We also see that it has no neighbors. 36 00:01:52,690 --> 00:01:54,670 But we, sort of, already knew that. 37 00:01:54,670 --> 00:01:57,300 So let's verify these same things on router 6. 38 00:01:57,300 --> 00:01:59,790 So we'll do our show IP OSPF neighbors. 39 00:01:59,790 --> 00:02:03,370 And router 6, of course, has other neighbors 40 00:02:03,370 --> 00:02:07,410 but it does not have a neighborship with router 10. 41 00:02:07,410 --> 00:02:10,320 We do our show IP OSPF interface brief. 42 00:02:10,320 --> 00:02:13,320 What we're looking for here is, specifically, the gigabit 2 43 00:02:13,320 --> 00:02:14,250 interface. 44 00:02:14,250 --> 00:02:17,340 We see that is also configured in area 200, which 45 00:02:17,340 --> 00:02:18,120 it should be. 46 00:02:18,120 --> 00:02:20,970 It has the correct IP address and mask on it. 47 00:02:20,970 --> 00:02:23,670 And it is also configured for point to point. 48 00:02:23,670 --> 00:02:26,370 It, of course, also has no neighbors, which, again, 49 00:02:26,370 --> 00:02:27,630 we've already seen. 50 00:02:27,630 --> 00:02:31,020 So at first glance, everything appears to be OK. 51 00:02:31,020 --> 00:02:33,480 Let's take a look at a little bit more detail 52 00:02:33,480 --> 00:02:35,610 on this interface since we're not 53 00:02:35,610 --> 00:02:38,490 getting any information off of the brief version 54 00:02:38,490 --> 00:02:39,610 of the command. 55 00:02:39,610 --> 00:02:43,455 So we simply take off brief and we'll put in gigabit 2. 56 00:02:43,455 --> 00:02:45,270 Now, as we look over this, there's 57 00:02:45,270 --> 00:02:48,420 obviously a lot of information that's available here. 58 00:02:48,420 --> 00:02:51,810 But some of the big things that can affect a neighborship, 59 00:02:51,810 --> 00:02:54,540 that we want to compare two the other side, first, 60 00:02:54,540 --> 00:02:58,380 would be the Hello and the Dead intervals because the timers do 61 00:02:58,380 --> 00:02:59,430 need to match. 62 00:02:59,430 --> 00:03:01,230 We see that this particular side is 63 00:03:01,230 --> 00:03:06,630 set to 250 with a Dead interval of 1 and also, authentication. 64 00:03:06,630 --> 00:03:09,240 We see here at the bottom that this is doing 65 00:03:09,240 --> 00:03:10,950 cryptographic authentication. 66 00:03:10,950 --> 00:03:15,840 It is currently using key 1 using HMAC-SHAK-512. 67 00:03:15,840 --> 00:03:18,330 The key is OSPF key. 68 00:03:18,330 --> 00:03:20,670 The key chain name itself doesn't necessarily 69 00:03:20,670 --> 00:03:24,100 matter but it does have to be configured the same. 70 00:03:24,100 --> 00:03:27,220 Now, authentication could definitely be an issue here. 71 00:03:27,220 --> 00:03:29,580 But let's go to the other side and take a look 72 00:03:29,580 --> 00:03:32,280 at its detailed information on its interface 73 00:03:32,280 --> 00:03:34,000 to see if anything jumps out. 74 00:03:34,000 --> 00:03:36,900 So once again, on this side, we'll look at gigabit 1. 75 00:03:36,900 --> 00:03:39,000 Let's verify those timers. 76 00:03:39,000 --> 00:03:42,120 We see here that they're set to 250 for the Hello. 77 00:03:42,120 --> 00:03:43,770 And one second for the Dead. 78 00:03:43,770 --> 00:03:45,240 So that's good. 79 00:03:45,240 --> 00:03:47,080 If we look down here at the bottom, 80 00:03:47,080 --> 00:03:49,140 we see that it's doing authentication 81 00:03:49,140 --> 00:03:51,280 and it's using the same type. 82 00:03:51,280 --> 00:03:54,540 Now again, we haven't actually verified key 1 83 00:03:54,540 --> 00:03:57,430 but it is at least configured for authentication. 84 00:03:57,430 --> 00:04:00,610 It is still a possibility that the key is wrong. 85 00:04:00,610 --> 00:04:04,230 However, a more important thing to look at here 86 00:04:04,230 --> 00:04:08,220 is we have this little statement that says, No Hellos. 87 00:04:08,220 --> 00:04:11,310 Passive Interface. 88 00:04:11,310 --> 00:04:14,090 Here's the thing, if we're not sending 89 00:04:14,090 --> 00:04:16,550 hello's out an interface, then there's 90 00:04:16,550 --> 00:04:18,290 no way to form a neighborship. 91 00:04:18,290 --> 00:04:21,000 So this is definitely a problem. 92 00:04:21,000 --> 00:04:23,970 Let's take a look at why it's set that way. 93 00:04:23,970 --> 00:04:25,940 Let's do a show IP OSPF. 94 00:04:25,940 --> 00:04:27,680 And if you look over this output, 95 00:04:27,680 --> 00:04:30,740 this doesn't really tell us a whole lot 96 00:04:30,740 --> 00:04:33,620 because this output for this command 97 00:04:33,620 --> 00:04:39,590 is really more about the OSPF process and the OSPF areas 98 00:04:39,590 --> 00:04:40,980 here at the bottom. 99 00:04:40,980 --> 00:04:45,990 But passive is not an area thing or it's not a global process 100 00:04:45,990 --> 00:04:46,490 thing. 101 00:04:46,490 --> 00:04:48,320 Although, that is where it's configured. 102 00:04:48,320 --> 00:04:50,760 This is more of an interface thing. 103 00:04:50,760 --> 00:04:54,560 So let's try instead, show IP protocol. 104 00:04:54,560 --> 00:04:57,380 If we look at the output of the show IP protocol, 105 00:04:57,380 --> 00:05:01,400 specifically for OSPF 1, we're going to see here 106 00:05:01,400 --> 00:05:03,480 exactly what we're looking for. 107 00:05:03,480 --> 00:05:06,470 We see that routing on interfaces 108 00:05:06,470 --> 00:05:11,870 is configured explicitly in area 200 Loopback0 and gigabit 1. 109 00:05:11,870 --> 00:05:14,780 But look at our passive interfaces. 110 00:05:14,780 --> 00:05:18,080 Passive interfaces includes gigabit 1. 111 00:05:18,080 --> 00:05:20,490 It includes a lot of other interfaces as well. 112 00:05:20,490 --> 00:05:23,550 But of course, gigabit 1 is our primary concern right now. 113 00:05:23,550 --> 00:05:25,650 Well, why is it set that way? 114 00:05:25,650 --> 00:05:27,620 Let's do a show run. 115 00:05:27,620 --> 00:05:30,290 And we'll look at the section for OSPF. 116 00:05:30,290 --> 00:05:32,900 Now, there's a lot going on here because we're also running 117 00:05:32,900 --> 00:05:35,360 OSPF version 3 this router. 118 00:05:35,360 --> 00:05:38,550 But if we look down here, all the way at the bottom, 119 00:05:38,550 --> 00:05:42,830 we see that passive interface is set to default. 120 00:05:42,830 --> 00:05:46,790 That means that it's going to do passive interface on all 121 00:05:46,790 --> 00:05:48,080 of its interfaces. 122 00:05:48,080 --> 00:05:50,000 In some situations, that might be 123 00:05:50,000 --> 00:05:52,790 OK if we have a lot of interfaces 124 00:05:52,790 --> 00:05:54,200 that we want to be passive. 125 00:05:54,200 --> 00:05:58,010 But we have to make sure that we then turn off the passive 126 00:05:58,010 --> 00:06:01,820 interface on the one that actually needs to send hello's. 127 00:06:01,820 --> 00:06:05,520 Now, that's actually really easy to do. 128 00:06:05,520 --> 00:06:09,260 All we have to do is go into the router OSPF process and say, 129 00:06:09,260 --> 00:06:11,660 no passive interface. 130 00:06:11,660 --> 00:06:13,760 And then you simply put in the interface 131 00:06:13,760 --> 00:06:15,590 that you want to make non passive. 132 00:06:15,590 --> 00:06:18,670 In our case, it's gigabit 1. 133 00:06:18,670 --> 00:06:20,830 Can exit out of configuration. 134 00:06:20,830 --> 00:06:22,030 Just as a note-- 135 00:06:22,030 --> 00:06:25,150 alternative fixes here-- we could have just taken 136 00:06:25,150 --> 00:06:27,170 out the passive interface default. 137 00:06:27,170 --> 00:06:29,680 So again, sort of, two fixes here. 138 00:06:29,680 --> 00:06:31,880 Either take out the passive interface default, 139 00:06:31,880 --> 00:06:33,880 which would then, of course, send hello's on all 140 00:06:33,880 --> 00:06:39,700 the interfaces or just take off passive on the one interface 141 00:06:39,700 --> 00:06:44,050 where we do need to send hello's by simply doing the no pass 142 00:06:44,050 --> 00:06:45,980 and then listing the interface. 143 00:06:45,980 --> 00:06:47,890 In our case, gigabit 1. 144 00:06:47,890 --> 00:06:50,360 Let's see if our neighborship is up now. 145 00:06:50,360 --> 00:06:53,320 And what we see is we now have a neighborship with router 146 00:06:53,320 --> 00:06:56,920 6 over, not only the gigabit 1 interface. 147 00:06:56,920 --> 00:07:00,550 But notice that our virtual link interface has also 148 00:07:00,550 --> 00:07:01,510 come up here. 149 00:07:01,510 --> 00:07:03,220 This is because a virtual link is 150 00:07:03,220 --> 00:07:05,560 needed between router 6 and router 10 151 00:07:05,560 --> 00:07:09,700 to connect that area 0 up at the top of router 10 152 00:07:09,700 --> 00:07:13,720 to the rest of the area 0 down below router 6. 153 00:07:13,720 --> 00:07:16,900 So this means if we were to do a show IP router OSPF, 154 00:07:16,900 --> 00:07:18,790 we have a couple entries. 155 00:07:18,790 --> 00:07:20,680 That indicates that this neighborship 156 00:07:20,680 --> 00:07:23,850 is now up and working properly. 157 00:07:23,850 --> 00:07:26,210 Now at this point, we don't have a whole lot 158 00:07:26,210 --> 00:07:29,070 of entries in the OSPF table. 159 00:07:29,070 --> 00:07:30,500 This is our first ticket. 160 00:07:30,500 --> 00:07:32,670 We have quite a few tickets to go. 161 00:07:32,670 --> 00:07:34,910 So there are quite a few other things 162 00:07:34,910 --> 00:07:36,750 broken in this environment. 163 00:07:36,750 --> 00:07:39,440 So we wouldn't be expecting to see a whole lot of routes 164 00:07:39,440 --> 00:07:40,560 just yet. 165 00:07:40,560 --> 00:07:42,940 But as we go through this skill, we 166 00:07:42,940 --> 00:07:44,690 should see more and more routes showing up 167 00:07:44,690 --> 00:07:47,160 as we fix more and more issues. 168 00:07:47,160 --> 00:07:49,790 So in this video, we just saw a ticket 169 00:07:49,790 --> 00:07:54,290 that gave us an example of how passive interface works. 170 00:07:54,290 --> 00:07:56,900 Keep in mind, passive interface is usually 171 00:07:56,900 --> 00:08:00,590 really good for client facing interfaces. 172 00:08:00,590 --> 00:08:04,190 Interfaces facing end devices and that could include things 173 00:08:04,190 --> 00:08:05,510 like servers, printers. 174 00:08:05,510 --> 00:08:08,240 Not just end user workstations. 175 00:08:08,240 --> 00:08:11,060 But really, any subnet where we need 176 00:08:11,060 --> 00:08:14,600 to bring the network into OSPF so that we can reach it. 177 00:08:14,600 --> 00:08:17,450 But we don't want to form neighborships either 178 00:08:17,450 --> 00:08:20,690 by accident or because somebody is maliciously 179 00:08:20,690 --> 00:08:24,810 trying to bring another router into our environment. 180 00:08:24,810 --> 00:08:26,750 I hope this has been informative for you. 181 00:08:26,750 --> 00:08:29,650 And I'd like to thank you for viewing. 182 00:08:29,650 --> 00:08:33,000