WEBVTT 1 00:00.000 --> 00:04.440 So for this scenario where the customer is unable to see the traffic flows from 2 00:04.440 --> 00:05.640 NSX intelligence, 3 00:05.640 --> 00:08.360 they've asked us to help them identify why. 4 00:08.360 --> 00:10.040 Let's take a look at a couple of pieces. 5 00:10.040 --> 00:13.340 Here in the vSphere client, if we click on the hamburger menu up on top and go 6 00:13.340 --> 00:14.520 to Workload Management, 7 00:14.520 --> 00:18.240 let's just verify they have their namespace and Kubernetes is all good to go. 8 00:18.240 --> 00:21.760 So if we go to Supervisors, let me scroll over to the left here. 9 00:21.760 --> 00:23.480 Everything looks good here. 10 00:23.480 --> 00:27.720 If we go to Namespaces and click on that namespace and click on Monitor, 11 00:27.720 --> 00:30.440 everything looks good there, all grain. WEBVTT X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:900000 11 00:27.720 --> 00:30.440 everything looks good there, all grain. 12 00:30.440 --> 00:33.840 If we click on the Summary tab, once again, everything looks okay right here. 13 00:33.840 --> 00:36.920 So let's go back to the inventory for the vSphere client. 14 00:36.920 --> 00:40.280 And sure enough, there's our namespace and our supervisors, so all that looks 15 00:40.280 --> 00:40.720 good. 16 00:40.720 --> 00:44.450 So here at the NSX Manager, if we look at the topologies, they have a topology 17 00:44.450 --> 00:45.880 in place, fantastic. 18 00:45.880 --> 00:49.510 They've got a tier zero gateway with some services and a couple segments and 19 00:49.510 --> 00:50.200 some VMs. 20 00:50.200 --> 00:53.200 So why can't they use NSX Intelligence? 21 00:53.200 --> 00:56.240 Well, let's see if they have NAP installed, the appliance ready. 22 00:56.240 --> 01:00.250 So we'll click on System and then on the left, we'll go over the NSX WEBVTT X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:900000 22 00:56.240 --> 01:00.250 So we'll click on System and then on the left, we'll go over the NSX 23 01:00.250 --> 01:01.560 Application Platform 24 01:01.560 --> 01:03.440 or as its friends call it NAP. 25 01:03.440 --> 01:08.680 And sure enough, it shows that it's been deployed, it shows as stable, so that 26 01:08.680 --> 01:09.680 part looks good. 27 01:09.680 --> 01:14.890 And let's scroll down and take a look at the features and there's your problem 28 01:14.890 --> 01:15.680 right there. 29 01:15.680 --> 01:19.760 So the customer, even though they have the NAP deployed, 30 01:19.760 --> 01:22.800 they don't have the NSX Intelligence feature enabled. 31 01:22.800 --> 01:26.200 So what the customer would want to do is take this tile, click on Activate, 32 01:26.200 --> 01:27.200 just like that. 33 01:27.200 --> 01:29.320 Run the Pre-checks, just like that. 34 01:29.320 --> 01:33.370 And then once the Pre-checks are done, assuming they all pass, we'll go ahead WEBVTT X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:900000 34 01:29.320 --> 01:33.370 And then once the Pre-checks are done, assuming they all pass, we'll go ahead 35 01:33.370 --> 01:34.960 and click on Activate. 36 01:34.960 --> 01:38.480 And then once you click on Activate, that takes somewhere between five and 37 01:38.480 --> 01:39.320 fifteen minutes 38 01:39.320 --> 01:43.560 for the NSX Intelligence feature to fully activate and be available. 39 01:43.560 --> 01:46.400 So instead of bringing that right now, let me click on Cancel. 40 01:46.400 --> 01:49.360 And let me also show you what it looks like if we go to Plan and Troubleshoot 41 01:49.360 --> 01:53.100 and we click over here under Discover and Plan, if we click on Discover and 42 01:53.100 --> 01:54.000 Take Action. 43 01:54.000 --> 01:57.630 So here, under the tab for Plan and Troubleshoot, we have Discover and Take 44 01:57.630 --> 01:58.480 Action selected. 45 01:58.480 --> 02:01.890 Here it's telling us to gain insights on East, West traffic and micro-segment WEBVTT X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:900000 45 01:58.480 --> 02:01.890 Here it's telling us to gain insights on East, West traffic and micro-segment 46 02:01.890 --> 02:03.120 ation recommendations 47 02:03.120 --> 02:05.960 deploy the NSX Intelligence application. 48 02:05.960 --> 02:07.880 And they also give us a hyperlink right here. 49 02:07.880 --> 02:11.200 So if the customer had looked at this hard enough, they could have clicked on 50 02:11.200 --> 02:11.200 this 51 02:11.200 --> 02:15.510 and that would take us back to System and to the NSX Application Platform, at 52 02:15.510 --> 02:16.280 which point, 53 02:16.280 --> 02:20.730 if they scroll down far enough, they could go ahead and click right here on the 54 02:20.730 --> 02:21.040 tile 55 02:21.040 --> 02:24.160 for NSX Intelligence to go ahead and activate it. 56 02:24.160 --> 02:27.920 And the same is true if they want to use the features of NSX Network Detection 57 02:27.920 --> 02:28.680 and Response, 58 02:28.680 --> 02:33.330 as well as NSX Malware Prevention, which will have those topics in a separate WEBVTT X-TIMESTAMP-MAP=LOCAL:00:00:00.000,MPEGTS:900000 58 02:28.680 --> 02:33.330 as well as NSX Malware Prevention, which will have those topics in a separate 59 02:33.330 --> 02:34.400 set of videos. 60 02:34.400 --> 02:37.520 So for now, thank you so much for joining me for this set of videos. 61 02:37.520 --> 02:41.290 We're getting NSX Intelligence and I'll see you in the next set as soon as you 62 02:41.290 --> 02:41.960 're ready. 63 02:41.960 --> 02:45.600 Until then, I hope this has been informative and I'd like to. 64 02:45.600 --> 02:47.600 Thank you for viewing.