WEBVTT 00:00:00.000 --> 00:00:02.988 align:middle line:90% 00:00:02.988 --> 00:00:06.474 align:middle line:90% [AUDIO LOGO] 00:00:06.474 --> 00:00:09.960 align:middle line:90% 00:00:09.960 --> 00:00:12.072 align:middle line:90% Hello, and welcome to INE. 00:00:12.072 --> 00:00:14.220 align:middle line:84% Today in this video, we will look at section 3-- 00:00:14.220 --> 00:00:17.630 align:middle line:84% Unity Connection, basically task 3.2. 00:00:17.630 --> 00:00:19.490 align:middle line:84% Now if you remember in the earlier task, 00:00:19.490 --> 00:00:21.190 align:middle line:90% we had done the integration-- 00:00:21.190 --> 00:00:24.910 align:middle line:84% SIP integration between HQ site with Unity Connection. 00:00:24.910 --> 00:00:26.560 align:middle line:84% Now what we need to do is we need 00:00:26.560 --> 00:00:32.650 align:middle line:84% to import all the users from HQ UCM and set the pin to 12345. 00:00:32.650 --> 00:00:36.130 align:middle line:84% We must verify that you can leave and retrieve messages, 00:00:36.130 --> 00:00:38.920 align:middle line:90% and that MWI works. 00:00:38.920 --> 00:00:43.000 align:middle line:84% Verify if PSTN can leave a message and HQ users 00:00:43.000 --> 00:00:45.410 align:middle line:90% can retrieve their messages. 00:00:45.410 --> 00:00:48.340 align:middle line:84% So let's quickly go and build this. 00:00:48.340 --> 00:00:51.670 align:middle line:84% Now the first thing that we need to think of is that, 00:00:51.670 --> 00:00:53.800 align:middle line:84% do we have any physical phones in the lab exam? 00:00:53.800 --> 00:00:57.040 align:middle line:84% No, we do not have any physical phones. 00:00:57.040 --> 00:00:58.480 align:middle line:90% We only have Jabber. 00:00:58.480 --> 00:01:01.810 align:middle line:84% So which means all our testing has to be done through Jabber. 00:01:01.810 --> 00:01:05.770 align:middle line:84% So we need to go and first create a UC profile and UC 00:01:05.770 --> 00:01:07.630 align:middle line:84% service, and then a service profile 00:01:07.630 --> 00:01:09.590 align:middle line:84% needs to be attached with that UC service, 00:01:09.590 --> 00:01:12.920 align:middle line:84% so that Jabber sees the voicemail button. 00:01:12.920 --> 00:01:15.310 align:middle line:90% So let's quickly go into that. 00:01:15.310 --> 00:01:20.040 align:middle line:84% So first thing what I'm going to do is log in to my CallManager 00:01:20.040 --> 00:01:23.880 align:middle line:90% and go to User Management. 00:01:23.880 --> 00:01:30.940 align:middle line:90% 00:01:30.940 --> 00:01:34.420 align:middle line:84% While this is logging in, I'm going 00:01:34.420 --> 00:01:43.150 align:middle line:84% to log into my Unity Connection as well, and go down to-- 00:01:43.150 --> 00:01:47.040 align:middle line:90% 00:01:47.040 --> 00:01:49.930 align:middle line:84% I believe we should have authentication rules. 00:01:49.930 --> 00:01:52.680 align:middle line:84% The first thing what we're going to do on authentication rule 00:01:52.680 --> 00:01:55.590 align:middle line:84% is go to the voicemail authentication rule, 00:01:55.590 --> 00:02:00.180 align:middle line:84% and click on never expires, and change the credential length 00:02:00.180 --> 00:02:03.840 align:middle line:84% to five because we want the pin to be 12345. 00:02:03.840 --> 00:02:08.050 align:middle line:84% Changes to five, and uncheck check for trivial password. 00:02:08.050 --> 00:02:10.610 align:middle line:90% Let's save this. 00:02:10.610 --> 00:02:14.390 align:middle line:84% Then go back to authentication rules, go to web application 00:02:14.390 --> 00:02:16.490 align:middle line:84% because we would be logging in through Jabber 00:02:16.490 --> 00:02:18.830 align:middle line:84% and checking the voicemail through Jabber, 00:02:18.830 --> 00:02:20.750 align:middle line:84% we need to go to a web application, 00:02:20.750 --> 00:02:24.350 align:middle line:84% again ensure it never expires, set the credential 00:02:24.350 --> 00:02:26.390 align:middle line:84% length to maybe five as a minimum, 00:02:26.390 --> 00:02:31.240 align:middle line:84% and uncheck trivial password, and let's save this. 00:02:31.240 --> 00:02:33.220 align:middle line:84% The next thing that I'm going to do 00:02:33.220 --> 00:02:37.240 align:middle line:90% is I would go to user templates. 00:02:37.240 --> 00:02:39.790 align:middle line:84% Now the reason I'm actually going to user templates 00:02:39.790 --> 00:02:42.170 align:middle line:90% is because if I don't do that-- 00:02:42.170 --> 00:02:44.200 align:middle line:84% well once I import all the users, 00:02:44.200 --> 00:02:46.840 align:middle line:84% I would have to manually go to each and every user, 00:02:46.840 --> 00:02:51.160 align:middle line:84% set the pin, set the password for web application, 00:02:51.160 --> 00:02:54.010 align:middle line:90% and uncheck the self-enrollment. 00:02:54.010 --> 00:02:56.260 align:middle line:84% I have to do that for every user. 00:02:56.260 --> 00:02:59.980 align:middle line:84% Instead what we can do is create a user template, 00:02:59.980 --> 00:03:03.100 align:middle line:84% which when I import the users, it 00:03:03.100 --> 00:03:05.780 align:middle line:84% will get the settings from the user template. 00:03:05.780 --> 00:03:10.570 align:middle line:84% So go to user templates, go to voicemail user template, 00:03:10.570 --> 00:03:13.720 align:middle line:90% and uncheck self-enrollment. 00:03:13.720 --> 00:03:17.650 align:middle line:84% Ensure you have selected the phone system 00:03:17.650 --> 00:03:20.110 align:middle line:84% as HQ, which is the phone system that we're 00:03:20.110 --> 00:03:23.530 align:middle line:84% using from the earlier video, uncheck the self-enrollment 00:03:23.530 --> 00:03:24.415 align:middle line:90% and save. 00:03:24.415 --> 00:03:27.100 align:middle line:90% 00:03:27.100 --> 00:03:31.210 align:middle line:84% Then go to Edit, go to Password Settings. 00:03:31.210 --> 00:03:34.990 align:middle line:84% And here for voicemail, we would uncheck the user must change 00:03:34.990 --> 00:03:38.860 align:middle line:84% password, and select user cannot change password and does not 00:03:38.860 --> 00:03:39.760 align:middle line:90% expire. 00:03:39.760 --> 00:03:42.380 align:middle line:90% Let's save this. 00:03:42.380 --> 00:03:46.630 align:middle line:84% Let's also go to web application and do exactly the same thing. 00:03:46.630 --> 00:03:49.810 align:middle line:90% 00:03:49.810 --> 00:03:53.950 align:middle line:84% Next, we would go to Edit, Change Password, 00:03:53.950 --> 00:04:01.000 align:middle line:84% and set the pin to 12345 and 12345. 00:04:01.000 --> 00:04:03.080 align:middle line:90% Let's save this. 00:04:03.080 --> 00:04:05.810 align:middle line:84% Let's set the web application password. 00:04:05.810 --> 00:04:07.450 align:middle line:84% Now, this information has not really 00:04:07.450 --> 00:04:09.410 align:middle line:84% been given to you in the question. 00:04:09.410 --> 00:04:11.440 align:middle line:84% Now in the lab exam, this information 00:04:11.440 --> 00:04:13.780 align:middle line:84% would be given to you either in the question 00:04:13.780 --> 00:04:17.380 align:middle line:84% or it must be mentioned in the general instructions when 00:04:17.380 --> 00:04:18.370 align:middle line:90% you start the lab. 00:04:18.370 --> 00:04:20.769 align:middle line:84% So whenever you start the lab, the first page 00:04:20.769 --> 00:04:22.990 align:middle line:84% usually contains the general instructions. 00:04:22.990 --> 00:04:26.290 align:middle line:84% So there they would mention that for anything-- any password 00:04:26.290 --> 00:04:30.010 align:middle line:84% that is not given, you must use Cisco as the password. 00:04:30.010 --> 00:04:32.680 align:middle line:84% In our case, we can use Cisco as the password, 00:04:32.680 --> 00:04:40.270 align:middle line:84% or we would use the C1sc0123!, C1sc0123! 00:04:40.270 --> 00:04:41.380 align:middle line:90% but C is uppercase. 00:04:41.380 --> 00:04:43.150 align:middle line:84% You can use whatever password you want. 00:04:43.150 --> 00:04:45.040 align:middle line:84% But ensure you remember this password 00:04:45.040 --> 00:04:46.540 align:middle line:84% because this is the password that we 00:04:46.540 --> 00:04:51.130 align:middle line:84% would use to log in to voicemail and check our voicemail. 00:04:51.130 --> 00:04:54.560 align:middle line:90% So let's go ahead and save this. 00:04:54.560 --> 00:04:57.370 align:middle line:84% And once we've done this, the next thing I would do 00:04:57.370 --> 00:04:58.880 align:middle line:90% is go and import the users. 00:04:58.880 --> 00:05:00.460 align:middle line:84% However, before I import the users, 00:05:00.460 --> 00:05:02.350 align:middle line:84% I'm going to go back to my CallManager 00:05:02.350 --> 00:05:05.350 align:middle line:90% and create a UC service. 00:05:05.350 --> 00:05:08.200 align:middle line:84% So go to User Settings, go to UC Service, 00:05:08.200 --> 00:05:10.570 align:middle line:84% and two US service I would create. 00:05:10.570 --> 00:05:14.610 align:middle line:84% If you see right now from the earlier task of section one 00:05:14.610 --> 00:05:18.790 align:middle line:84% where we had done Jabber registration, 00:05:18.790 --> 00:05:24.250 align:middle line:84% we had done UC Service for IMP and CGI for publisher. 00:05:24.250 --> 00:05:26.740 align:middle line:84% Now I would add a new one, one for voicemail 00:05:26.740 --> 00:05:28.840 align:middle line:90% and one for mail store. 00:05:28.840 --> 00:05:32.450 align:middle line:84% Let's go to voicemail and do next. 00:05:32.450 --> 00:05:37.150 align:middle line:84% Give the name as let's say CUC, and the host name 00:05:37.150 --> 00:05:44.110 align:middle line:84% as hq-cuc.ine.com, and let's change this to HTTPS. 00:05:44.110 --> 00:05:47.790 align:middle line:90% 00:05:47.790 --> 00:05:52.570 align:middle line:84% In fact, this should be Unity Connection, not Unity. 00:05:52.570 --> 00:05:53.605 align:middle line:90% Let's see if this. 00:05:53.605 --> 00:05:58.410 align:middle line:90% 00:05:58.410 --> 00:06:04.130 align:middle line:84% Let's go back and see if we have the Unity Connection. 00:06:04.130 --> 00:06:06.410 align:middle line:90% So it is Unity Connection. 00:06:06.410 --> 00:06:12.290 align:middle line:84% And for voicemail, let's add one more, which would be 00:06:12.290 --> 00:06:16.090 align:middle line:90% for MailStore, let's do next. 00:06:16.090 --> 00:06:20.140 align:middle line:84% Let's name this as MS. And IP address would again be Unity 00:06:20.140 --> 00:06:24.040 align:middle line:90% Connection, hq-cuc.ine.com. 00:06:24.040 --> 00:06:26.590 align:middle line:90% And let's save this. 00:06:26.590 --> 00:06:31.580 align:middle line:84% Next we go to User Settings under the Service Profile. 00:06:31.580 --> 00:06:33.520 align:middle line:84% Now if you remember, under the end user 00:06:33.520 --> 00:06:37.300 align:middle line:84% we had chosen the service profile called SP. 00:06:37.300 --> 00:06:39.940 align:middle line:84% If you go back to the end user and check 00:06:39.940 --> 00:06:42.920 align:middle line:84% which service profile the end user is using, 00:06:42.920 --> 00:06:45.230 align:middle line:84% that's the service profile that we need to edit. 00:06:45.230 --> 00:06:48.370 align:middle line:84% So if I look at any user, let's say Tony Stark, 00:06:48.370 --> 00:06:53.500 align:middle line:84% you would see that he is using the service profile SP. 00:06:53.500 --> 00:06:55.690 align:middle line:90% So go back to User management. 00:06:55.690 --> 00:06:59.870 align:middle line:84% Under User Settings, go to Service Profile. 00:06:59.870 --> 00:07:04.580 align:middle line:84% You could do a find and click on SP 00:07:04.580 --> 00:07:08.690 align:middle line:84% and define your voicemail profile 00:07:08.690 --> 00:07:12.350 align:middle line:84% to be the CUC that we created, and the MailStore profile 00:07:12.350 --> 00:07:14.570 align:middle line:90% to be MS that we created. 00:07:14.570 --> 00:07:17.060 align:middle line:84% And then under the voicemail profile credentials 00:07:17.060 --> 00:07:20.420 align:middle line:84% source for voicemail service would be your IMP. 00:07:20.420 --> 00:07:23.060 align:middle line:90% Let's save this. 00:07:23.060 --> 00:07:27.970 align:middle line:84% So now my Jabber users should see the voicemail button 00:07:27.970 --> 00:07:31.570 align:middle line:84% because now I am providing them with UC service. 00:07:31.570 --> 00:07:34.510 align:middle line:84% However, I would need to log off and log in 00:07:34.510 --> 00:07:38.140 align:middle line:84% for them to re-download the Jabber config file, which now 00:07:38.140 --> 00:07:40.430 align:middle line:84% would contain voicemail information also, 00:07:40.430 --> 00:07:42.440 align:middle line:84% so that they would see a voicemail button. 00:07:42.440 --> 00:07:46.810 align:middle line:84% So let's go back to HQ Jabber one machine, let's 00:07:46.810 --> 00:07:50.770 align:middle line:90% log off and re-log in. 00:07:50.770 --> 00:07:53.790 align:middle line:90% 00:07:53.790 --> 00:07:55.290 align:middle line:90% So sign out. 00:07:55.290 --> 00:07:58.920 align:middle line:84% Let's sign back in and see if it downloaded 00:07:58.920 --> 00:08:02.600 align:middle line:90% the Jabber config file. 00:08:02.600 --> 00:08:04.820 align:middle line:84% I don't see the voicemail button here, 00:08:04.820 --> 00:08:07.600 align:middle line:84% which means I would have to log off and reset my Jabber. 00:08:07.600 --> 00:08:10.340 align:middle line:84% So re-download the Jabber config file. 00:08:10.340 --> 00:08:14.170 align:middle line:90% Let's go back and say sign out. 00:08:14.170 --> 00:08:17.050 align:middle line:90% And then we would say reset. 00:08:17.050 --> 00:08:25.880 align:middle line:90% 00:08:25.880 --> 00:08:27.970 align:middle line:90% So let's do a reset. 00:08:27.970 --> 00:08:29.710 align:middle line:90% And let's re-log in. 00:08:29.710 --> 00:08:31.540 align:middle line:90% So tony-stark@ine.com. 00:08:31.540 --> 00:08:34.419 align:middle line:90% 00:08:34.419 --> 00:08:36.610 align:middle line:84% I don't have to go to Advanced Settings 00:08:36.610 --> 00:08:39.580 align:middle line:84% because if you remember in section one, 00:08:39.580 --> 00:08:44.660 align:middle line:84% we had done the SRV record on the DNS machine. 00:08:44.660 --> 00:08:48.040 align:middle line:84% So the SRV lookup is going to work, 00:08:48.040 --> 00:08:50.470 align:middle line:84% which points to publisher, and it 00:08:50.470 --> 00:08:55.270 align:middle line:84% should auto detect the user and the settings. 00:08:55.270 --> 00:08:58.250 align:middle line:90% It should get the certs also. 00:08:58.250 --> 00:09:01.150 align:middle line:84% So if I actually do a Control-Shift-D, 00:09:01.150 --> 00:09:03.520 align:middle line:84% you should see that it found the publisher, 00:09:03.520 --> 00:09:05.355 align:middle line:84% but you can see it found the DNS record, 00:09:05.355 --> 00:09:14.740 align:middle line:84% which is _cisco-uds_tcp.ine.com, which is hq-cucm.ine.com. 00:09:14.740 --> 00:09:18.070 align:middle line:84% And let's reload this, and go back here, 00:09:18.070 --> 00:09:19.840 align:middle line:84% it should ask me for the password. 00:09:19.840 --> 00:09:23.650 align:middle line:90% C1sc0123!. 00:09:23.650 --> 00:09:24.730 align:middle line:90% Let's log in. 00:09:24.730 --> 00:09:35.310 align:middle line:90% 00:09:35.310 --> 00:09:37.390 align:middle line:90% So I should be able to log in. 00:09:37.390 --> 00:09:41.490 align:middle line:84% And this time, I should see the voicemail button on Jabber 00:09:41.490 --> 00:09:43.830 align:middle line:84% because now we have a UC service created, 00:09:43.830 --> 00:09:46.020 align:middle line:84% and this UC service has been attached 00:09:46.020 --> 00:09:49.360 align:middle line:84% to a service profile, which is attached to the end user. 00:09:49.360 --> 00:09:52.833 align:middle line:84% So going back here, let's see if it logs in. 00:09:52.833 --> 00:09:53.500 align:middle line:90% So it logged in. 00:09:53.500 --> 00:09:56.340 align:middle line:84% And now if you see here, let's do a kiddle to this message. 00:09:56.340 --> 00:09:59.920 align:middle line:84% And if you see, I have the voicemail button here. 00:09:59.920 --> 00:10:02.500 align:middle line:84% Let's now go and import the user. 00:10:02.500 --> 00:10:03.120 align:middle line:90% So that's it. 00:10:03.120 --> 00:10:08.810 align:middle line:84% Let's go back to Unity Connection, go to Import Users. 00:10:08.810 --> 00:10:10.300 align:middle line:84% Now when I go to Import Users, it 00:10:10.300 --> 00:10:13.760 align:middle line:84% says that no AXL Remote or LDAP servers were found. 00:10:13.760 --> 00:10:15.890 align:middle line:84% Now if you remember in the earlier video, 00:10:15.890 --> 00:10:18.850 align:middle line:84% I did not specify the AXL server information. 00:10:18.850 --> 00:10:20.810 align:middle line:84% That's why I'm not able to import the user. 00:10:20.810 --> 00:10:22.270 align:middle line:84% So first thing I would have to do 00:10:22.270 --> 00:10:29.730 align:middle line:84% is go back to my phone system, which is the HQ, 00:10:29.730 --> 00:10:35.760 align:middle line:84% and go down to Edit, go to Cisco Unified Communication Manager 00:10:35.760 --> 00:10:40.840 align:middle line:84% AXL Servers, and specify the IP address of your publisher 00:10:40.840 --> 00:10:43.090 align:middle line:84% and subscriber if you have a subscriber. 00:10:43.090 --> 00:10:45.940 align:middle line:84% In my case, it's going to be just my publisher. 00:10:45.940 --> 00:10:49.390 align:middle line:90% So hq-cucm.ine.com. 00:10:49.390 --> 00:10:54.320 align:middle line:84% And this points to port number 8443. 00:10:54.320 --> 00:11:02.128 align:middle line:84% Username was administrator and password as C1sc0123!. 00:11:02.128 --> 00:11:05.427 align:middle line:90% And let's save this. 00:11:05.427 --> 00:11:07.760 align:middle line:84% So in the lab exam, because you would have a subscriber, 00:11:07.760 --> 00:11:10.070 align:middle line:84% also you would put two entries, one for publisher, 00:11:10.070 --> 00:11:11.360 align:middle line:90% one for subscriber. 00:11:11.360 --> 00:11:14.810 align:middle line:84% Let's do a quick test to see if the connection works. 00:11:14.810 --> 00:11:16.170 align:middle line:90% It does work. 00:11:16.170 --> 00:11:20.430 align:middle line:84% So now I can go back to import users 00:11:20.430 --> 00:11:25.260 align:middle line:84% and click on HQ phone system, and do a find. 00:11:25.260 --> 00:11:27.430 align:middle line:90% It should find three users. 00:11:27.430 --> 00:11:30.870 align:middle line:84% So three extensions-- 2001, 2002, and 2003. 00:11:30.870 --> 00:11:32.880 align:middle line:90% Let's do import all. 00:11:32.880 --> 00:11:34.830 align:middle line:84% And if you notice here, I'm using 00:11:34.830 --> 00:11:37.170 align:middle line:84% the template voicemailusertemplate. 00:11:37.170 --> 00:11:38.760 align:middle line:84% That's the one that we had modified, 00:11:38.760 --> 00:11:43.060 align:middle line:84% which has the password and the pin and it never expires. 00:11:43.060 --> 00:11:46.900 align:middle line:84% So all those settings from the user template is attached here. 00:11:46.900 --> 00:11:48.630 align:middle line:90% Let's do an import all. 00:11:48.630 --> 00:11:50.340 align:middle line:90% And say OK. 00:11:50.340 --> 00:11:53.310 align:middle line:84% So now three users are going to be created 00:11:53.310 --> 00:11:55.630 align:middle line:84% and three mailboxes are going to be created. 00:11:55.630 --> 00:12:02.310 align:middle line:84% So now if I go back to PSTN and call Tony Stark, 00:12:02.310 --> 00:12:07.020 align:middle line:84% and Tony Stark does not answer the call in 20 seconds, 00:12:07.020 --> 00:12:08.820 align:middle line:84% it should go to the voicemail, and I should 00:12:08.820 --> 00:12:10.050 align:middle line:90% be able to leave a voicemail. 00:12:10.050 --> 00:12:11.440 align:middle line:90% Let's in fact test it out. 00:12:11.440 --> 00:12:13.005 align:middle line:90% So let's call Tony Stark. 00:12:13.005 --> 00:12:17.150 align:middle line:90% 00:12:17.150 --> 00:12:19.700 align:middle line:90% So it's ringing on Tony. 00:12:19.700 --> 00:12:23.570 align:middle line:84% And I could wait for 20 seconds or I could just decline. 00:12:23.570 --> 00:12:25.640 align:middle line:84% It should send it to the voicemail, 00:12:25.640 --> 00:12:26.700 align:middle line:90% which you can see here. 00:12:26.700 --> 00:12:27.860 align:middle line:90% It went to the voicemail. 00:12:27.860 --> 00:12:31.190 align:middle line:84% And if I do a Control-Shift-S, you 00:12:31.190 --> 00:12:33.920 align:middle line:84% would see that I am right now on the voicemail, 00:12:33.920 --> 00:12:36.800 align:middle line:84% and there are some audio packets being sent. 00:12:36.800 --> 00:12:41.420 align:middle line:84% Now what I've actually done at the backend is if you see here 00:12:41.420 --> 00:12:46.490 align:middle line:84% under this sound button, you would 00:12:46.490 --> 00:12:50.180 align:middle line:84% see that let's go to audio options, 00:12:50.180 --> 00:12:52.760 align:middle line:84% you would see that I have a built-in microphone, which 00:12:52.760 --> 00:12:56.192 align:middle line:84% is coming from a software called e2eSoft Audio. 00:12:56.192 --> 00:12:57.650 align:middle line:84% So you wouldn't be able to hear it. 00:12:57.650 --> 00:12:59.930 align:middle line:84% But it's sending some kind of audio 00:12:59.930 --> 00:13:03.440 align:middle line:84% to the remote destination, which is going to be my voicemail. 00:13:03.440 --> 00:13:07.370 align:middle line:84% So now he basically leaves a voicemail, 00:13:07.370 --> 00:13:09.060 align:middle line:90% and lets end the call. 00:13:09.060 --> 00:13:13.040 align:middle line:84% If I go back to Tony Stark, I should see-- 00:13:13.040 --> 00:13:16.070 align:middle line:84% let's accept this, I should see the voicemail icon 00:13:16.070 --> 00:13:20.480 align:middle line:84% with a mark coming in, basically the MWI 00:13:20.480 --> 00:13:24.240 align:middle line:84% coming in telling me that there is a voicemail for me. 00:13:24.240 --> 00:13:26.900 align:middle line:84% So if my voicemail is working, there 00:13:26.900 --> 00:13:29.360 align:middle line:90% should be a voicemail from PSTN. 00:13:29.360 --> 00:13:32.060 align:middle line:90% Let's wait and watch. 00:13:32.060 --> 00:13:33.770 align:middle line:90% So this is the missed call. 00:13:33.770 --> 00:13:36.530 align:middle line:84% Now if you see the voicemail, I can turn-- 00:13:36.530 --> 00:13:39.050 align:middle line:84% there's a number here one, which indicates 00:13:39.050 --> 00:13:40.430 align:middle line:90% there was one voicemail. 00:13:40.430 --> 00:13:42.480 align:middle line:84% So I know that my voicemail is working. 00:13:42.480 --> 00:13:44.150 align:middle line:84% So if I click on voicemail, I see 00:13:44.150 --> 00:13:46.970 align:middle line:90% INE_PSTN left me a voicemail. 00:13:46.970 --> 00:13:48.870 align:middle line:84% And I can retrieve that voicemail 00:13:48.870 --> 00:13:49.878 align:middle line:90% or play that voicemail. 00:13:49.878 --> 00:13:51.170 align:middle line:90% I would not be able to hear it. 00:13:51.170 --> 00:13:53.630 align:middle line:84% But I know it's working because now I 00:13:53.630 --> 00:13:57.650 align:middle line:84% see the icon with the checkbox being enabled 00:13:57.650 --> 00:14:00.440 align:middle line:84% or the voicemail turn the MWI coming on, 00:14:00.440 --> 00:14:05.040 align:middle line:84% and I can see that I have a new message. 00:14:05.040 --> 00:14:07.610 align:middle line:84% So with this, we have successfully 00:14:07.610 --> 00:14:12.470 align:middle line:84% configured MWI and also voicemail services 00:14:12.470 --> 00:14:14.060 align:middle line:90% for the users. 00:14:14.060 --> 00:14:16.730 align:middle line:84% And I'm able to call in from PSTN 00:14:16.730 --> 00:14:19.790 align:middle line:84% or local users can call Tony Stark 00:14:19.790 --> 00:14:22.160 align:middle line:90% and leave my voicemail messages. 00:14:22.160 --> 00:14:25.070 align:middle line:84% However, because I only have one port assigned to the phone 00:14:25.070 --> 00:14:29.030 align:middle line:84% system to the port group, only one voicemail message 00:14:29.030 --> 00:14:33.860 align:middle line:84% can be left at any given point of time at one time. 00:14:33.860 --> 00:14:36.270 align:middle line:84% With this, we've met all of the requirements. 00:14:36.270 --> 00:14:38.160 align:middle line:84% I hope this video was informative to you, 00:14:38.160 --> 00:14:40.500 align:middle line:90% and thank you for watching. 00:14:40.500 --> 00:14:41.000 align:middle line:90%