WEBVTT

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[AUDIO LOGO]

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Hello, and welcome to INE.

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Today, in this video, we
would look at section 4, UCCX.

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Now, in our first
task for UCCX, it

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says that we need to
configure HQ UCM to provide

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IPCC extension to
the user Tony Stark.

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And the IPCC extension
number is going to be 2203.

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UCCX has not been initialized
with basic setup and licensing.

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Ensure the basic
setup is configured

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as per the following requirement
or the following information.

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The JTAPI user information
is-- the username

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is going to be jtapi.

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And the password is
C1sc0123!, but C is uppercase.

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RMCM user information
is-- the username is rm.

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And the password
is, again, C1sc0123!

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License would be the
60-days premium demo.

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And the AXL admin
username and password

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is going to be administrator.

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And password is C1sc0123!

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And the UCCX administrator
is going to be the uccxadmin.

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And the password is,
again, C1sc0123!,

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where C is uppercase.

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So let's quickly go
and configure this.

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The first thing
that I'm going to do

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is I will go to my Call Manager.

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And I will provide an IPCC
extension to Tony Stark.

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So I have my Call Manager here.

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Let's go to Jabber 1.

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That's where I would access
my applications from.

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So let's go to Jabber 1.

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I have my Call Manager here.

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And I have my UCCX here.

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Let's go to Call Manager first.

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And go to Device, Phones.

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And under Device, Phones,
I would click on Tony Stark

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and Add a New DN.

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So let's add one that's
going to be 2203.

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Let's give the description
as Tony Stark and, again,

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Tony Stark.

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Let's scroll down.

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Display caller ID as Tony Stark.

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And External Phone Number
Mask would be +14082022XXX.

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We don't really need to
give all of this information

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for the IPCC extension.

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But, yes, in the lab
exam, for your actual DN,

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you need to give all
of that information.

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But for IPCC extension,
all you can do

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is just give the extension, give
maybe the Description, Alerting

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Name, and Alerting--

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ASCII Alerting Name.

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Just give that.

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That's more than enough for
you to get points for UCCX.

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So create this DN.

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Let's save this.

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And let's go to Apply Configs.

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And then let's Reset.

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Now, once we've created that DN,
we need to go to the end user

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and tell that this extension
is going to be used for IPCC.

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So let's go back.

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Let's close this and go to User
Management and go to End Users.

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You would see a user Tony Stark.

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Let's scroll all the way down.

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And under your
Primary Extension,

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your primary extension
would still be 2003.

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But under IPCC Extension,
you would choose 2203.

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And let's Save this.

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So our first
requirement is done,

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where the end user,
the user Tony Stark,

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has been given an IPCC
extension of 2203.

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The next requirement states that
we need to basically initialize

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UCCX with basic setup.

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So let's quickly go and do that.

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If I go back to User
Management, Application User,

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and do a Find, you would see
that I have administrator here.

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I could actually create a
new account for the AXL--

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for the AXL, maybe
have a new account

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that I can create for UCCX.

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But, again, my question
does not really say that.

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So I'm going to use the
administrator account.

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So let's go back to UCCX.

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And the first information
that I'm going to add in

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is going to be the IP
address of my Call Manager.

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So IP address would
be hq-cucm.ine.com.

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As long as UCCX can resolve
this FQDN, we should be OK.

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The username for
AXL Admin User Name

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is administrator,
as per the question.

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Password is C1sc0123!

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Let's do Next.

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Then it's asking me
license information.

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Do you have a
license to provide,

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or do you want to use the
default 60-days premium demo?

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As per the question
requirements,

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we're using the 60-days
premium demo license.

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So let's just hit Next.

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So if you don't
provide a license,

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then it would use
the demo license.

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And it's going to activate
all of these services.

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Let's give it some time.

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The JTAPI username
is going to be jtapi.

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The RMCM is going to be rm.

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So once this is activated,
we should be able to go Next.

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So this usually takes
about 60 seconds--

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about 50 to 60 seconds
to get activated.

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We have the last one, which
is the Intelligence Center

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Reporting.

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Let's now do Next.

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And the next thing it's asking
me is the Publisher Activation.

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Again, you can just do Next.

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There's nothing really
that we have to do here.

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So let's do Next.

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And now it's asking me what
is-- so as you can see here,

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we see the IP address
of my Call Manager.

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This was because the FQDN
was resolvable through a DNS

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server.

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So hq-cucm.ine.com could get
resolved to 11.100.64.11,

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which is the Call
Manager on the HQ site.

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So make sure you have
the correct username.

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So my Cluster-Wide
Parameters, username for AXL

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was administrator.

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Password was C1sc0123.

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For JTAPI, we would be
using the same Call Manager.

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And let's give--
this would be jtapi.

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And the password was C1sc0123!

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And then for RMCM,
again, Call Manager.

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The username was rm.

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Password was C1sc0123!,
where C is uppercase.

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And let's do Next.

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So I have my RMCM
username, which is rm.

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I have my JTAPI
username, which is jtapi.

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And I have my AXL username,
which is administrator.

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Let's do Next.

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Now, once I do Next,
you would-- if you

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go back to your Call Manager,
under User, Application User,

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and do Find, you would
now see that the username

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that we created for
JTAPI gets created here.

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And the rm gets created here.

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Application user
gets created here.

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So we have your JTAPI,
which is basically

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used to manage your
ports, versus your RMCM,

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which is used to
manage your resources.

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So this gets created on my
Call Manager automatically.

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Let's go back to my UCCX
and choose the codec.

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Now, again, in the
lab exam, I highly

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recommend that you choose G711.

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Now, because maybe
in the lab exam,

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the licensing is already
going to be pre-done for you,

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so maybe you don't really
have to do any of this.

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You would have to go and
change the codec to be G711.

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But, again, by
default, it is G711.

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So you won't really
have a problem.

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That's why I said in
the dial plan section

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that whenever you do any dial
plan in section 2 in the lab

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exam, keep it-- keep
one codec throughout.

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UCCX supports G711.

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Unity Connection supports G711.

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So use G711 everywhere
because you really cannot use

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a transcoder in the lab exam.

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So, again, try and use
G711 everywhere so that you

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don't really need a transcoder.

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Let's do Next.

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Let's select the language, which
is English US, and do Next.

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It's going to ask me for the
username for the administrator,

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the UCCX admin.

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So as you can see, I
don't really see any user.

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I only see Tony Stark.

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This, usually, is
populated from the end user

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page on the Call Manager.

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So right now, in the end
user, I only have Tony Stark.

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That's why I only
see Tony Stark.

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As per my question,
the UCCX administrator

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is going to be uccxadmin.

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So we need to go back to Call
Manager, go to User Management,

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End User, and create a user.

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So let's create one.

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The username would be uccxadmin.

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Password was C1sc0123!

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Last name is uccxadmin.

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And we don't really need to
give any permissions or anything

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at this point of time.

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So I just need to save
this user account.

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And once I save this,
if I go back and search,

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I should see uccxadmin now.

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And let's take that
username on the left side.

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So that becomes my
administrator account for UCCX.

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Let's go and Finish.

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So this should take
a bit of time to--

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basically, it says, "Please
close your web browser now."

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So we can close our web browser.

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And let's close this.

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And we can go back to our UCCX.

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So now I should be able
to log in to my UCCX.

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I could log in with
administrator also,

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or I could use the uccxadmin
and password, C1sc0123!

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I could use that as well
because that account has become

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the administrator account.

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So right now, my
basic initialization

00:11:17.750 --> 00:11:18.980 align:middle line:90%
has been configured.

00:11:18.980 --> 00:11:21.230 align:middle line:84%
I have met all the requirements
of the question, where

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I created an IPCC
extension for Tony Stark.

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And I initialized my UCCX.

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I hope this video was
informative to you.

00:11:29.870 --> 00:11:32.500 align:middle line:90%
And thank you for watching.

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