HiCommand Dynamic Link Manager User's Guide (for Windows(R))

2.11.1 Types of logs collected

HDLM collects information on the detected error and trace information in the integrated trace file, trace file, error logs and event logs. You can use the error information to examine the status of an error and analyze the cause of the error.

The information about the Windows system-down is output to a system memory dump file.

A system memory dump file is a file to which the system memory data is output when Windows system-down occurs. This file is required when Windows system-down occurs. Specify the following procedure to output the system memory dump file.

Click Control Panel, System, Startup/Shutdown, Write Debugging Information is chosen with Recovery, and then choose Kernel Memory Dump or Complete Memory Dump.

Table 2-7 Types of error information describes the types of error information.

Table 2-7 Types of error information

Log name Description Output destination

Integrated trace file Operation logs of the HDLM command and GUI are collected. The default file path is drive-for-program-installation:\Program Files^#1\HITACHI\HNTRLib2\spool\hntr2n.log (n indicates a file number)

To specify the output destination directory and the file prefix for the integrated trace file, use a utility of Hitachi Network Objectplaza Trace Library (HNTRLib2).

Trace file Trace information on the HDLM manager is collected for the level set by the user. If an error occurs, you might need to change the settings to collect trace information. The trace file name is \Program Files\HITACHI\DynamicLinkManager\log\hdlmtr[1-64].log^#2

Error log Error information for the user-defined level is collected from detected errors. By default, HDLM collects all detected error information. HDLM Manager logs:
\Program Files\HITACHI\DynamicLinkManager\log\dlmmgr[1-16].log^#2
HDLM GUI logs:
\Program Files\HITACHI\DynamicLinkManager\log\dlmgui[1-2].log^#2
HDLM remote access interface logs:
\Program Files\HITACHI\DynamicLinkManager\log\dlmwebagent[1-n].log^#2
The value n depends on the setting in the file dlmwebagent.properties.

Event log Information about very severe errors (severity level is Critical or Error) is collected from detected errors.
You can use administrative tools such as Event Viewer to check event logs. Event log (application log)

#1

In the Windows Server 2003(IPF and x64), replace this part with Program Files (x86).

#2

The underlined part indicates the folder specified during installation.

When obtaining these files, make sure that you copy them to other files.

For details on error levels, see 2.11.2 Filtering of error information.

Note

To collect logs, HDLM uses the Hitachi Network Objectplaza Trace Library service. If this service is not active, start it as follows:

In Control Panel, choose Administrative Tools and then Services to open the Services window. In the list of services, select Hitachi Network Objectplaza Trace Monitor 2. Then from the Action menu choose Start.

Log name	Description	Output destination
Integrated trace file	Operation logs of the HDLM command and GUI are collected.	The default file path is drive-for-program-installation:\Program Files^#1\HITACHI\HNTRLib2\spool\hntr2n.log (n indicates a file number) To specify the output destination directory and the file prefix for the integrated trace file, use a utility of Hitachi Network Objectplaza Trace Library (HNTRLib2).
Trace file	Trace information on the HDLM manager is collected for the level set by the user. If an error occurs, you might need to change the settings to collect trace information.	The trace file name is \Program Files\HITACHI\DynamicLinkManager\log\hdlmtr[1-64].log^#2
Error log	Error information for the user-defined level is collected from detected errors. By default, HDLM collects all detected error information.	HDLM Manager logs: \Program Files\HITACHI\DynamicLinkManager\log\dlmmgr[1-16].log^#2 HDLM GUI logs: \Program Files\HITACHI\DynamicLinkManager\log\dlmgui[1-2].log^#2 HDLM remote access interface logs: \Program Files\HITACHI\DynamicLinkManager\log\dlmwebagent[1-n].log^#2 The value n depends on the setting in the file dlmwebagent.properties.
Event log	Information about very severe errors (severity level is Critical or Error) is collected from detected errors. You can use administrative tools such as Event Viewer to check event logs.	Event log (application log)

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