HiCommand Dynamic Link Manager User's Guide (for Windows(R))

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9.9 HDLM installation program messages

KAPL09001-E

There is no system management permission.

Details
The current user does not have the administrator permission to install HDLM.

Action
Execute the program as a member of the Administrators group.

KAPL09002-E

The disk does not have sufficient free space.

Action
Change the installation destination or delete unnecessary files to increase the amount of free space, and then retry.

KAPL09003-E

Cannot install in this system.

Details
HDLM cannot be installed on this system.

Action
Install HDLM in a Windows 2000 Server or Windows Server 2003 system.

KAPL09004-I

Installation has finished. Restart the system.

Action
To immediately restart the system, select the check box for
[Yes. I want to restart my computer now].
If you do not want to immediately restart the system, select the checkbox for
[No. I will restart my computer later].

KAPL09005-E

Could not stop the HDLM manager.

Details
An attempt to stop the HDLM manager service has failed.

Action
Stop the HDLM manager manually, and then re-execute the installation program or the uninstallation program.

KAPL09006-E

Could not install HDLM.

Action
If installation was interrupted, incomplete files and folders may remain. Delete such files and folders.

KAPL09007-W

HDLM version aa...aa is installed. Do you want to overwrite it?

Details
Confirm whether you want to overwrite the existing installation.
aa...aa: Version number (character string)

Action
Choose OK to install HDLM by overwriting the older version.

KAPL09008-W

The license code is invalid.

Action
Check the license code, and then re-enter it.

KAPL09009-E

The license code is invalid. The HDLM installation program will now terminate.

Details
The HDLM installation program is terminating because multiple attempts to enter the license code failed.

Action
Check the license code, and then re-execute the installation program.

KAPL09010-E

You cannot install onto storage media that is not a built-in disk.

Action
Install HDLM onto a built-in disk.

KAPL09014-E

The OS must be restarted before you install HDLM. The HDLM installation program will now terminate.

Action
Restart the OS before HDLM is installed.

KAPL09015-E

HDLM cannot be installed. A newer version of HDLM is already installed.

Action
Uninstall HDLM, and then restart the installation program.

KAPL09016-E

Because HDLM has been installed in another system, HDLM cannot be installed in this system.

Details
HDLM cannot be installed on this system because it has already been installed from another system.

Action
Uninstall the HDLM that has been installed for another OS in the same drive, and then restart the installation program.

KAPL09019-E

An attempt to cancel the registration of the bundle PP name of Hitachi Network Objectplaza Trace Library 2 failed.

Details
An attempt to cancel registration of the PP name of HNTRLib2 has failed.

Action
Manually cancel the registration of the bundle PP name and uninstall Hitachi Network Objectplaza Trace Library 2. If the attempt to cancel the registration of the bundle PP name and to uninstall Hitachi Network Objectplaza Trace Library 2 fails again, contact your HDLM vendor or the maintenance company if there is a maintenance contact of HDLM.

KAPL09020-E

An attempt to uninstall Hitachi Network Objectplaza Trace Library 2 failed.

Details
An attempt to uninstall HNTRLib2 has failed.

Action
Manually uninstall Hitachi Network Objectplaza Trace Library 2. If the attempt to uninstall Hitachi Network Objectplaza Trace Library 2 fails again, contact your HDLM vendor or the maintenance company if there is a maintenance contact of HDLM.

KAPL09021-E

An attempt to register the bundle PP name of Hitachi Network Objectplaza Trace Library 2 failed.

Details
An attempt to register the PP name of HNTRLib 2 has failed.

Action
Contact your HDLM vendor or the maintenance company if there is a maintenance contact of HDLM.

KAPL09026-I

Hitachi Network Objectplaza Trace Library 2 wasn't uninstalled because it was being used for other products.

Details
HNTRLib2 was not uninstalled because it was being used for other PP.

Action
None.

KAPL09034-E

An Internal error occurred in the HDLM Installer. Code = aa...aa bb...bb

Details
An error whose cause does not seem to be a user operation occurred during installation of HDLM.
aa...aa: Error number (decimal number)
bb...bb: Detailed information (decimal number)

Action
Contact your HDLM vendor or the maintenance company if there is a maintenance contact of HDLM.

KAPL09071-E

The specified installation folder is read-only. Specify a different folder.

Details
Since the install folder you specified is read-only, you cannot install.

Action
Specify an installation folder that is not read-only.

KAPL09076-I

The permanent license was installed.

Action
None.

KAPL09077-I

The temporary license was installed. The license expires on aa...aa.

Details
The temporary license was installed.
aa...aa: The year of grace (4 numeric characters)/Month (01-12)/Day (01-31)

Action
Install the permanent license by the expiration day.

KAPL09078-I

The emergency license was installed. The license expires on aa...aa.

Details
The emergency license was installed.
aa...aa: The year of grace (4 numeric characters)/Month (01-12)/Day (01-31)

Action
Install the permanent license by the expiration day.

KAPL09079-I

The permanent license has been installed.

Action
None.

KAPL09080-I

The temporary license has been installed. The license expires on aa...aa.

Details
aa...aa: The year of grace (4 numeric characters)/Month (01-12)/Day (01-31)

Action
Install the permanent license by the expiration day.

KAPL09081-I

The emergency license has been installed. The license expires on aa...aa.

Details
aa...aa: The year of grace (4 numeric characters)/Month (01-12)/Day (01-31)

Action
Install the permanent license by the expiration day.

KAPL09082-W

The temporary license expired.

Action
Enter the permanent license key.

KAPL09083-W

The emergency license expired.

Action
Enter the permanent license key.

KAPL09084-W

The temporary license cannot be installed.

Details
The temporary license expired.

Action
Enter the permanent license key.

KAPL09085-W

The emergency license cannot be installed.

Details
The emergency license cannot be installed on the emergency license.

Action
Enter the permanent license key.

KAPL09086-W

The entered license key is invalid.

Action
Enter a valid license key.

KAPL09087-E

The entered license key is invalid. Renewal of the license key will now stop.

Details
The renewal of the license key will be aborted because an invalid license key was entered three times.

Action
Obtain a valid license key, and then retry.

KAPL09088-E

The entered license key is invalid. The HDLM installation will now terminate.

Action
Retry installation.

KAPL09089-W

License information cannot be acquired.

Details
License information cannot be acquired from the already installed HDLM environment.

Action
When the message that prompts you to install the license is displayed, install the license.

KAPL09090-W

This operation will now be continued without updating the license.

Details
This operation will be continued without updating the license.

Action
Install the permanent license later.

KAPL09091-E

A fatal error occurred in HDLM. The system environment is invalid.

Details
A part of the HDLM configuration file is missing.

Action
Re-install HDLM.

KAPL09093-I

aa...aa will be installed. Is this OK?

Details
aa...aa: Version of the SP to be installed.

Action
To execute installation, enter y. To stop installation, enter n.

KAPL09112-E

The license key file is invalid. File name = aa...aa

Details
The format of the license key file is invalid.
aa...aa: Windows-installation-destination-drive-name:\hdlm_license or the file that the user specified

Action
Store the license key file directly under the Windows installation-destination-drive.

KAPL09113-E

There is no installable license key in the license key file. File name = aa...aa

Details
There is no HDLM-installable license key in the license key file.
aa...aa: Windows-installation-destination-drive-name\hdlm_license or the-file-that-the-user-specified

Action
In the license key file, store a license key that is available to install HDLM, and then re-install HDLM.

KAPL09114-I

There is no license key file. File name = aa...aa

Details
There is no license key file in the designated directory.
aa...aa: Windows-installation-destination-drive-name\hdlm_license or the file that the user specified

Action
When the message that prompts you to enter the license key is displayed, enter the license key.
Alternatively, cancel the installation, save the correct license key file in the designated directory, and then re-execute installation.

KAPL09115-W

An attempt to delete the license key file has failed. File name = aa...aa

Details
An attempt to delete the license key file has failed.
aa...aa: Windows-installation-destination-drive-name\hdlm_license or the file that the user specified

Action
If a license key file exists, delete it.

KAPL09118-W

The license key file is invalid. File name = aa...aa

Details
The format of the license key file is invalid.
aa...aa: Windows-installation-destination-drive-name\hdlm_license or the file that the user specified

Action
Store a correct license key file in the designated directory, and then re-execute.

KAPL09119-W

There is no installable license key in the license key file. File name = aa...aa

Details
There is no HDLM-installable license key in the license key file.
aa...aa: Windows-installation-destination-drive-name\hdlm_license or the file that the user specified

Action
Make sure that the license key file is correct, and then re-execute.

KAPL09127-W

The MPIO driver has already been installed in this system.
Driver aa...aa has already been installed. The file version is bb...bb.
Driver aa...aa has already been installed. The file version could not be acquired.
If installation continues, dd...dd of file version cc...cc will be overwritten.

Details
The displayed message differs depending on the file.
If the file version was obtained, the following message is displayed: Driver aa...aa has already been installed.
The file version is bb...bb. The following message is not displayed: Driver aa...aa has already been installed. The file version could not be acquired.
If the file version could not be obtained, the message Driver aa...aa has already been installed. The file version could not be acquired is displayed. The message Driver aa...aa has already been installed. The file version is bb...bb is not displayed.
aa...aa: File name (mpio.sys, mpspfltr.sys, or mpdev.sys)
bb...bb: Version of the installed file (mpio.sys, mpspfltr.sys, or mpdev.sys)
cc...cc: Version of the file (mpio.sys, mpspfltr.sys, or mpdev.sys) to be installed
dd...dd: File name (mpio.sys, mpspfltr.sys, or mpdev.sys)

Action
To continue processing, click Next. To cancel processing, click Cancel.

KAPL09128-W

The entered PRSV key is invalid.

Details
An invalid PRSV key has been entered.

Action
Enter a valid PRSV key.

KAPL09129-E

The version upgrade from aa...aa to bb...bb cannot be executed.

Details
If a version earlier than HDLM 5.5 has already been installed, version HDLM 5.5 or later cannot be installed.
aa...aa: Version of the installed HDLM
bb...bb: Version of the HDLM to be installed

Action
Refer to the manual 3.5.4 Upgrade installation or re-installation of HDLM.

KAPL09131-W

An attempt to register the PRSV key has failed.

Details
An attempt to register the PRSV key has failed.

Action
After installation finishes, without rebooting execute the dlmprsvkey utility for registering HDLM persistent reservation key to register the PRSV key. For details on the dlmprsvkey utility, see 8.4 dlmprsvkey (utility for registering a HDLM persistent reservation key).

KAPL09134-E

The HDLM path cannot be added to the Path environment variable.

Details
The HDLM path could not be added to the Path environment variable.

Action
After you add a path by using HDLM, edit the Path environment variable making sure that it stays within the following length:
In Windows Server 2003 SP1 or Windows Server 2003 R2 (no service pack), if the Path environment variable was rounded down to 1,024 bytes, and the Microsoft patch program has been applied to solve this problem:
2,047 bytes
In Windows Server 2003 SP1 or Windows Server 2003 R2 (no service pack), if the Path environment variable was rounded down to 1,024 bytes, but the Microsoft patch program has not been applied to solve this problem:
1,023 bytes
When the HDLM default path is specified, the following three file paths are added to the environment variable.

Windows 2000 Server and Windows Server 2003 (IA32) (213 bytes including the added ";")
  • C:\Program Files\HDVM\HBaseAgent\bin
  • C:\Program Files\HDVM\HBaseAgent\util\bin
  • C:\Program Files\HITACHI\DynamicLinkManager\bin
  • C:\Program Files\HITACHI\DynamicLinkManager\lib
  • C:\Program Files\Common Files\Hitachi

Windows Server 2003 (IPF and x64) (243 bytes including the added ";")
  • C:\Program Files (x86)\HDVM\HBaseAgent\bin
  • C:\Program Files (x86)\HDVM\HBaseAgent\util\bin
  • C:\Program Files (x86)\HITACHI\DynamicLinkManager\bin
  • C:\Program Files (x86)\HITACHI\DynamicLinkManager\lib
  • C:\Program Files (x86)\Common Files\Hitachi
However, if Hntrlib2 has already been installed, the following file paths are not added:

Windows 2000 Server and Windows Server 2003 (IA32) 
 
C:\Program Files\Common Files\Hitachi

Windows Server 2003 (IPF and x64)
 
C:\Program Files (x86)\Common Files\Hitachi

KAPL09135-E

One of the following was executed at the same time as an HDLM command set -lic operation: another set -lic operation, or an update of the license for an update installation.

Action
Check the license by using the HDLM command's view -sys -lic operation. Then, if necessary, update the license by using the set -lic operation during or after installation. If the same error message is output, contact your HDLM vendor or the maintenance company if there is a maintenance contract for HDLM.
Do not perform the following operation: Execution of the HDLM command's set -lic operation simultaneously with a license update for an upgrade or re-installation of HDLM

KAPL09142-E

HDLM aa...aa cannot be performed. Wait a while, and then perform aa...aa again. Error Code = bb...bb

Details
HDLM cannot be installed or uninstalled.
aa...aa : "installation" or "uninstallation"
bb...bb : Internal code (decimal number)

Action
Wait a while, and then reperform the installation or uninstallation. If this message is still displayed, execute the hbsasrv stop -f command, and then reperform the installation or uninstallation.

KAPL09144-E

An attempt to specify an MPIO setting failed.

Action
After installing HDLM and restarting the OS, re-install HDLM.

KAPL09173-W

HDLM version aa...aa is installed. Do you want to overwrite it with version bb...bb?

Details
aa...aa: Version number (character string) of the HDLM already installed
bb...bb: Version number (character string) of the HDLM to be installed

Action
Choose OK button to install HDLM by overwriting the older version.

KAPL09174-E

HDLM cannot be installed because automatic name generation for files and folders (NTFS 8.3) is disabled.

Details
HDLM cannot be installed if "8.3-format short names" is not created for "%CommonProgramFiles%\InstallShield\Engine\6\Intel 32".

Action
Carry out the following procedure:
  1. Set the following Windows registry value to 0:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem\NtfsDisable8dot3NameCreation
  2. Restart the host.
  3. Rename the Intel 32 folder using eight or fewer one-byte alpfanumeric characters.
  4. Re-install HDLM.

KAPL09179-I

Data for maintenance: aa...aa bb...bb

Details
aa...aa: Message output location information (decimal number)
bb...bb: Detailed information (character string)

Action
None.

KAPL09180-I

HDLM installation will now start.

Details
The unattended installation of HDLM has started.

Action
None.

KAPL09181-I

The installation of HDLM version aa...aa completed normally.

Details
The unattended installation of HDLM completed normally.
aa...aa: Version number of the installed HDLM (character string)

Action
None.

KAPL09182-W

An attempt to install HDLM version aa...aa has failed.

Details
The unattended installation of HDLM failed.
aa...aa: Version number of the HDLM you tried to install (character string)

Action
Determine the cause of this error by referring to the previous warnings and error messages.

KAPL09183-I

HDLM version aa...aa is installed. This version will now be overwritten with version bb...bb.

Details
aa...aa: Version number of the installed HDLM (character string)
bb...bb: Version number of the HDLM you tried to install (character string)

Action
None.

KAPL09184-I

The PRSV key was registered. (PRSV key = aa...aa)

Details
aa...aa: PRSV key (hexadecimal number)

Action
None.

KAPL09185-I

Restart the computer.

Details
The installation of HDLM completed normally. Restart the computer before using HDLM.

Action
Restart the computer and make sure that HDLM is running correctly.

KAPL09186-I

The computer will now restart.

Details
After HDLM is installed, the computer will restart because restart was specified in installhdlm.ini.

Action
After the computer restarts, make sure that HDLM is running correctly.

KAPL09187-W

No parameter is specified.

Details
No parameter (the installation information settings file) is specified to the installhdlm.exe.

Action
Make sure that the parameters for installhdlm.exe are appropriate, and then try again.

KAPL09188-W

Too many parameters are specified.

Details
More than two parameters are specified for inatllhdlm.exe.

Action
Make sure that the parameters for installhdlm.exe are appropriate, and then try again.

KAPL09189-W

The parameter contains an incorrect value. (Value = aa...aa)

Details
Either -f or -h must be specified as the first parameter of installhdlm.exe.
aa...aa: Invalid parameter (character string)

Action
Make sure that the parameters for installhdlm.exe are appropriate, and then try again.

KAPL09190-W

The installation information settings file is not specified.

Details
The installation information settings file is not specified for the second parameter of installhdlm.exe.

Action
Make sure that the parameters for installhdlm.exe are appropriate, and then try again.

KAPL09191-W

The installation information settings file does not exist.

Details
The installation information settings file specified for the second parameter does not exist.

Action
Make sure that the path name of the installation information settings file is appropriate, and the try again.

KAPL09192-W

An installation information settings file of an unsupported product version is specified. (hdlmversion = aa...aa)

Details
The specified installhdlm.ini file is not supported by this version of HDLM.
aa...aa: The HDLM version of the specified installhdlm.ini (character string)

Action
Specify the installation information settings file of this version or an earlier version of HDLM, and then try again.

KAPL09193-W

A definition in the installation information settings file is invalid. (aa...aa = bb...bb)

Details
An invalid value is specified for a key.
aa...aa: The key where the invalid value is specified (character string)
bb...bb: The invalid value (character string)

Action
Correct the definition in the installation information settings file, and then try again.

KAPL09194-W

A folder or file specified in the installation information settings file does not exist. (aa...aa = bb...bb)

Details
The folder or file specified for a key does not exist
aa...aa: The key where the path name of a file or folder is specified (character string)
bb...bb: The path name of the file or folder that does not exist (character string)

Action
Correct the definition in the installation information settings file, and then try again.

KAPL09195-W

The setup.exe file does not exist.

Details
HDLM cannot be installed because the installation program (setup.exe) does not exist.

Action
Execute the installhdlm.exe on the installation CD-ROM.

KAPL09196-W

Some of the LUs managed by HDLM are not in a single path configuration.

Details
Before an upgrade installation, reconfigure the system into a single-path configuration.

Action
Reconfigure the system into a single-path configuration, and then try again.

KAPL09197-W

The user terminated installhdlm.exe, but HDLM installation will continue.

Details
installhdlm.exe was forcibly stopped by an action such as pressing Ctrl + C. The installhdlm.exe processing has ended, but HDLM installation will continue.

Action
Refer to installhdlm.log and make sure that the installation completed normally.

KAPL09198-E

An error occurred in I/O of the installation information settings file. Code = aa...aa bb...bb

Details
An error whose cause does not seem to be a user operation occurred. in I/O of the installation information settings file.
aa...aa: Error number (decimal number)
bb...bb: Detailed information (decimal number)

Action
Contact your HDLM vendor or the maintenance company if there is a maintenance contact of HDLM.

KAPL09501-E

HDLM is not installed on this system.

Details
The SP cannot be applied because HDLM is not installed in this system.

Action
Check whether HDLM has been correctly installed.

KAPL09504-E

The language environments of HDLM and the Service Pack are different.

Details
The Japanese SP was applied to the English edition of HDLM, or vice versa.

Action
Acquire the SP that has the same language as the installed HDLM, and then try again.

KAPL09505-E

aa...aa cannot be applied to the installed bb...bb.

Details
aa...aa: the-HDLM-to-be-installed HDLM-version or the-SP-to-be-installed HDLM-version
bb...bb: the-installed-HDLM HDLM-version or the-installed-SP HDLM-version

Action
An upgrade installation or re-installation cannot be performed on the already installed HDLM or SP. When installing a HDLM: Uninstall the installed HDLM or SP, and then perform installation. When installing a SP: Obtain, and then install, a SP or corrected version that can be applied to the installed HDLM.

KAPL09509-E

Service Pack aa...aa cannot be installed. The same version has already been installed.

Details
The same version as that of SP to install is already installed. Installation of SP is stopped.
aa...aa: version of the SP to install

Action
You do not have to install the SP. Keep using HDLM already installed.

KAPL09510-E

Service Pack aa...aa cannot be installed. A newer bb...bb version has already been installed.

Details
A newer version of the SP is already installed. Installation of SP is stopped.
aa...aa: The version of the SP to install
bb...bb: The version of HDLM or the SP that has already been installed

Action
You do not have to install the SP. Keep using HDLM already installed.

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