HiCommand Dynamic Link Manager User's Guide (for Windows(R))

8.2.3 List of collected error information

Table 8-1 List of error information collected by the DLMgetras utility for collecting error information lists the types of error information collected by the DLMgetras utility for collecting error information in the folder to which error information is output.

Table 8-1 List of error information collected by the DLMgetras utility for collecting error information

Folder that stores collected files^#1 Files Explanation

Just under the folder to which collected information is output getrasn.log The log file generated when DLMgetras is executed.

folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager^#2 hdlmservicepack HDLM SP version number

hdlmversion HDLM version number

folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager\log^#2 dlmmgrn.log HDLM Manager log (including the driver log)

dlmprsvkey.log PRSV key log

hcmdslicense2.log Log when updating the license

hdlmtrn.log Trace file

hs_err_pidnnnn.log Java execution log (nnnn indicates a process ID)

folder-to-which-collected-information-is-output\folder-to-which-Windows-is-introduced (%SystemRoot%) setupact.log
setupapi.log
setuperr.log Windows log

folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager\log\mmap^#2 hdlmtr.mm Trace management file

folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager\log^#2 dlmgui1.log
dlmgui2.log HDLM GUI log

dlmgui_launcher1.log
dlmgui_launcher2.log HDLM GUI log

dlmwebagent[1-N].log^#3 HDLM remote access interface log

installhdlm.log Unattended installation log

folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files_\HITACHI\DynamicLinkManager\config^#2 dlmgui_version HDLM GUI version and build numbers

dlmmgr.xml HDLM configuration file

dlmwebagent.properties Configuration file for HDLM remote access interface

folder-to-which-collected-information-is-output\Windows-installation-destination-drive-name\Windows\Cluster cluster.log MSCS log

folder-to-which-collected-information-is-output\VxVM-installation-destination-drive-name_Program Files\VERITAS\Volume Manager M.N\logs^#4 All files under logs VxVM log

folder-to-which-collected-information-is-output\VCS-installation-destination-drive-name_Program Files\VERITAS\Cluster Server\log All files under log VCS log

Integrated-trace-file-output-folder-specified-in-the-Hitachi-Network-Objectplaza-Trace-Library-utility
(Default: folder-to-which-collected-information-is-output\installation-destination-drive-name_\Program Files^#5\HITACHI\HNTRLib2\spool) hntrn.log^#6 Integrated trace file (HNTRLib2)

Integrated-trace-file-output-folder-specified-in-the-Hitachi-Network-Objectplaza-Trace-Library-utility
(Default: folder-to-which-collected-information-is-output\installation-destination-drive-name_\Program Files\HITACHI\HNTRLib\spool) hntr[1-16].log Integrated trace file (HNTRLib)

folder-to-which-collected-information-is-output\getrasinfo application-list.txt List of uninstallation information

cluster-sys.txt MSCS information

dirHdlmRoot.txt All the folders and the list of files in the HDLM installation destination folder

dirSystemRoot.txt All the folders and the list of files in the Windows installation destination folder

dlm_iscsims.txt^#7 Contents of the iscsicli.exe

dlm-reg.txt Contents of the HDLM registry

dlmmemorytrace.txt HDLM memory trace information

dlmmgr-lic.txt Result of the dlnkmgr view -sys -lic command

dlmmgr-lu.txt Result of the dlnkmgr view -lu -item pn cp type ic ie dnu slpr clpr -exlu command

dlmmgr-lu-all.txt Result of the dlnkmgr view -lu -item all -exlu command

dlmmgr-path.txt Result of the dlnkmgr view -path -exlu command

dlmmgr-path-iem.txt Result of the dlnkmgr view -path -iem command

dlmmgr-sys.txt Result of the dlnkmgr view -sys command

evApplication.evt
evApplication.log Event log for applications

evSecurity.evt
evSecurity.log Event log for security

evSystem.evt
evSystem.log Event log for the system

HBA-reg.txt Registry setting information of HBA

hdlmdsm-status.txt Filter driver information

hntrlib-reg.txt Contents of the HNTRLib registry

iscsi-reg.txt iscsi registry information

mpio-list.txt MPIO information

mpio-reg.txt MPIO registry information

winmsd.txt Windows system information

folder-to-which-collected-information-is-output\hbsainfo All files under hbsainfo^#8 Error information of a HiCommand product other than HDLM

#1

The target error information collection folder is created in the folder to which collected information is output. The user specifies the folder to which collected information is output when executing DLMgetras. The default of folder-to-which-collected-information-is-output when the DLMgetras utility is executed from the Windows Start menu is Windows-installation-destination-drive-name\hdlmtemp\hdlmgetras_nn. nn is a number from 00 to 99. You can change the Windows-installation-destination-drive-name\hdlmtemp portion by changing the target in the DLMGetras properties.

#2

The underlined part indicates the folder specified during installation

#3

The value N depends on the setting in the dlmwebagent.properties file. The default value is 2.

#4

M.N indicates the VxVM version. For example, 4.1 indicates VERITAS Volume Manager 4.1. The applicable version is either 2.7, 3.0, 3.1, 4.0, 4.1, 4.2, or 4.3.

#5

In the Windows Server 2003(IPF and x64), replace this part with Program Files (x86).

#6

In the actual file name, a file number is appended to Integrated-trace-file-prefix specified-in-the-Hitachi-Network-Objectplaza-Trace-Library-utility2. For example, the default will be hntr21.log to hntr216.log. Note that the 2 following the integrated trace file prefix does not represent a file number.

#7

You can obtain dlm_iscsims.txt only when the iSCSI software was installed.

#8

You can obtain all files under hbsainfo only when the HiCommand product other than HDLM from which error information is to be collected is being used.

Manually obtainable error information files and how to obtain them

When the DLMgetras utility finishes normally, the KAPL10022-I message is displayed. Error information is not obtained in the following cases:

When the KAPL10048-E message is displayed after execution of the DLMgetras utility finishes

When the KAPL10022-I and KAPL10048-E messages are not displayed after execution of the DLMgetras utility finishes.

In the above cases, manually obtain the error information described in the table below, and then save it in a desired location. Table 8-2 Manually obtainable error information files and how to obtain them shows the manually obtainable error information files and how to obtain them.

Table 8-2 Manually obtainable error information files and how to obtain them
Error information File How to obtain the files^#1
HDLM log

dlmguin.log
dlmgui_launchern.log
dlmmgrn.log
dlmwebagent[1-N].log
hcmdslicense2.log
hdlmtrn.log
hs_err_pidnnnn.log
installhdlm.log
Obtain the HDLM log files that are in the following folder:
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\log
hdlmtr.mm Obtain the hdlmtr.mm file that is in the following folder:
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\log\mmap
Configuration file

dlmmgr.xml
dlmwebagent.properties
Obtain the configuration files that are in the following folder:
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\config
MSCS log

cluster.log
Obtain the files that are in the following folder and are specified in the environment variable ClusterLog:
Windows-installation-folder\Cluster
VxVM log

All files under logs
Obtain all the files that are in the following folder:
VxVM-installation-folder\logs
VCS log

All files under log
Obtain all the files that are in the following folder:
VCS-installation-folder\log
Windows log setupact.log
setupapi.log
setuperr.log Obtain the log files that are in the following folder:
folder-to-which-Windows-is-introduced (%SystemRoot%)
Integrated trace file (HNTRLib2)

hntrn.log^#2
Obtain the integrated trace files that are in the following folder:
HNTRLib2-installation-drive:\Program Files^#3\HITACHI\HNTRLib2\spool
Integrated trace file (HNTRLib)

hntr[1-16].log
Obtain the integrated trace files that are in the following folder:
HNTRLib-installation-drive:\Program Files\HITACHI\HNTRLib\spool
Registry information application-list.txt
dlm-reg.txt
HBA-reg.txt Use a registry editor to output the registry information into a file. The following lists the registry keys for each file.
When obtaining the HBA-reg.txt file, the registry keys below might not exist, depending on the environment you use. Only output existing registry keys into a file.

For application-list.txt:
HKEY_LOCAL_MACHINE\SOFTWARE

For dlm-reg.txt:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet

For HBA-reg.txt:
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\ql2100
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\ql2200
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\ql2300
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\elxsli2
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lp6nds35
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lpxnds
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lpxftr
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\elxstor
MSCS information

cluster-sys.txt
At the command prompt, execute all of the cluster commands listed below to output the results into the cluster-sys.txt file:
cluster /ver > cluster-sys.txt
cluster /QUORUM >> cluster-sys.txt
cluster /List >> cluster-sys.txt
cluster node >> cluster-sys.txt
cluster node /prop >> cluster-sys.txt
cluster node /priv >> cluster-sys.txt
cluster group >> cluster-sys.txt
cluster group /prop >> cluster-sys.txt
cluster group /priv >> cluster-sys.txt
cluster res >> cluster-sys.txt
cluster res /prop >> cluster-sys.txt
cluster res /priv >> cluster-sys.txt
cluster net >> cluster-sys.txt
cluster net /prop >> cluster-sys.txt
cluster net /priv >> cluster-sys.txt
cluster netint >> cluster-sys.txt
cluster netint /prop >> cluster-sys.txt
cluster netint /priv >> cluster-sys.txt
cluster restype /list >> cluster-sys.txt
iSCSI information dlm_iscsims.txt^#4 At the command prompt, execute the following iSCSI utilities to output the results into each file:

iscsicli VersionInfo >> dlm_iscsims.txt

iscsicli ListPersistentTargets >> dlm_iscsims.txt

iscsicli ListTargetPortals >> dlm_iscsims.txt

iscsicli ListTargets >> dlm_iscsims.txt

iscsicli SessionList >> dlm_iscsims.txt

HDLM information hdlmservicepack
hdlmversion Obtain the hdlmservicepack file, and the hdlmversion file that is in the following folder:
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager

dlmgui_version Obtain the dlmgui_version file that is in the following folder:
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\config

dlmmemorytrace.txt
dlmmgr-lic.txt
dlmmgr-lu.txt
dlmmgr-lu-all.txt
dlmmgr-path.txt
dlmmgr-path-iem.txt
dlmmgr-sys.txt
hdlmdsm-status.txt
viewfile.txt At the command prompt, execute the following commands to output the results into each file:

dlmmemorytrace.txt
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\hsptpdrv.exe v > dlmmemorytrace.txt

dlmmgr-lic.txt
dlnkmgr view -sys -lic > dlmmgr-lic.txt

dlmmgr-lu.txt
dlnkmgr view -lu -item pn cp type ic ie dnu slpr clpr -exlu > dlmmgr-lu.txt

dlmmgr-lu-all.txt
dlnkmgr view -lu -item all -exlu > dlmmgr-lu-all.txt

dlmmgr-path.txt
dlnkmgr view -path -exlu > dlmmgr-path.txt

dlmmgr-path-iem.txt
dlnkmgr view -path -iem > dlmmgr-path-iem.txt

dlmmgr-sys.txt
dlnkmgr view -sys > dlmmgr-sys.txt

hdlmdsm-status.txt
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\hsptpdrv.exe aa > hdlmdsm-status.txt

viewfile.txt
HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\viewfile.exe > viewfile.txt
All the folders and the list of files in the HDLM installation destination folder

dirHdlmRoot.txt
At the command prompt, execute the following commands to output the results into dirHdlmRoot.txt file.
dir /s /a HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager > dirHdlmRoot.txt
Event log information evApplication.evt
evApplication.txt
evSecurity.evt
evSecurity.txt
evSystem.evt
evSystem.txt Open the Event viewer, and then name and save each log file. For each log, save the following two types of files described below for each log file:

File A file whose type is event log (*.evt)

File A file whose type is text file (tab-delimited) (*.txt)

MPIO information mpio-list.txt At the command prompt, execute the mpiolist command listed below to output the results into the mpio-list.txt file:

HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 0 > mpio-list.txt

HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 1 >> mpio-list.txt

HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 2 >> mpio-list.txt

HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 3 >> mpio-list.txt

HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 4 >> mpio-list.txt

HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 5 >> mpio-list.txt
Windows system information

winmsd.txt
At the command prompt, execute the winmsd command as follows. The winmsd.txt file is output to the folder where you execute the command:
winmsd /report winmsd.txt
All the folders and the list of files in the Windows installation destination folder

dirSystemRoot.txt
At the command prompt, execute the following commands to output the results into dirSystemRoot.txt file.
dir /s /a %SystemRoot% > dirSystemRoot.txt
#1

The installation folders used in the How to obtain the files column indicate the default installation folder.

#2

In the actual file name, a file number is appended to Integrated-trace-file-prefix specified-in-the-Hitachi-Network-Objectplaza-Trace-Library-utility2. For example, the default is hntr21.log to hntr216.log. Note that the 2 following the integrated trace file prefix does not represent a file number.

#3

In the Windows Server 2003(IPF and x64), replace this part with Program Files (x86).

#4

You can obtain dlm_iscsims.txt only when the iSCSI software was installed.

Folder that stores collected files^#1	Files	Explanation
Just under the folder to which collected information is output	getrasn.log	The log file generated when DLMgetras is executed.
folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager^#2	hdlmservicepack	HDLM SP version number
hdlmversion	HDLM version number
folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager\log^#2	dlmmgrn.log	HDLM Manager log (including the driver log)
dlmprsvkey.log	PRSV key log
hcmdslicense2.log	Log when updating the license
hdlmtrn.log	Trace file
hs_err_pidnnnn.log	Java execution log (nnnn indicates a process ID)
folder-to-which-collected-information-is-output\folder-to-which-Windows-is-introduced (%SystemRoot%)	setupact.log setupapi.log setuperr.log	Windows log
folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager\log\mmap^#2	hdlmtr.mm	Trace management file
folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files\HITACHI\DynamicLinkManager\log^#2	dlmgui1.log dlmgui2.log	HDLM GUI log
dlmgui_launcher1.log dlmgui_launcher2.log	HDLM GUI log
dlmwebagent[1-N].log^#3	HDLM remote access interface log
installhdlm.log	Unattended installation log
folder-to-which-collected-information-is-output\HDLM-installation-destination-drive-name_\Program Files_\HITACHI\DynamicLinkManager\config^#2	dlmgui_version	HDLM GUI version and build numbers
dlmmgr.xml	HDLM configuration file
dlmwebagent.properties	Configuration file for HDLM remote access interface
folder-to-which-collected-information-is-output\Windows-installation-destination-drive-name\Windows\Cluster	cluster.log	MSCS log
folder-to-which-collected-information-is-output\VxVM-installation-destination-drive-name_Program Files\VERITAS\Volume Manager M.N\logs^#4	All files under logs	VxVM log
folder-to-which-collected-information-is-output\VCS-installation-destination-drive-name_Program Files\VERITAS\Cluster Server\log	All files under log	VCS log
Integrated-trace-file-output-folder-specified-in-the-Hitachi-Network-Objectplaza-Trace-Library-utility (Default: folder-to-which-collected-information-is-output\installation-destination-drive-name_\Program Files^#5\HITACHI\HNTRLib2\spool)	hntrn.log^#6	Integrated trace file (HNTRLib2)
Integrated-trace-file-output-folder-specified-in-the-Hitachi-Network-Objectplaza-Trace-Library-utility (Default: folder-to-which-collected-information-is-output\installation-destination-drive-name_\Program Files\HITACHI\HNTRLib\spool)	hntr[1-16].log	Integrated trace file (HNTRLib)
folder-to-which-collected-information-is-output\getrasinfo	application-list.txt	List of uninstallation information
cluster-sys.txt	MSCS information
dirHdlmRoot.txt	All the folders and the list of files in the HDLM installation destination folder
dirSystemRoot.txt	All the folders and the list of files in the Windows installation destination folder
dlm_iscsims.txt^#7	Contents of the iscsicli.exe
dlm-reg.txt	Contents of the HDLM registry
dlmmemorytrace.txt	HDLM memory trace information
dlmmgr-lic.txt	Result of the dlnkmgr view -sys -lic command
dlmmgr-lu.txt	Result of the dlnkmgr view -lu -item pn cp type ic ie dnu slpr clpr -exlu command
dlmmgr-lu-all.txt	Result of the dlnkmgr view -lu -item all -exlu command
dlmmgr-path.txt	Result of the dlnkmgr view -path -exlu command
dlmmgr-path-iem.txt	Result of the dlnkmgr view -path -iem command
dlmmgr-sys.txt	Result of the dlnkmgr view -sys command
evApplication.evt evApplication.log	Event log for applications
evSecurity.evt evSecurity.log	Event log for security
evSystem.evt evSystem.log	Event log for the system
HBA-reg.txt	Registry setting information of HBA
hdlmdsm-status.txt	Filter driver information
hntrlib-reg.txt	Contents of the HNTRLib registry
iscsi-reg.txt	iscsi registry information
mpio-list.txt	MPIO information
mpio-reg.txt	MPIO registry information
winmsd.txt	Windows system information
folder-to-which-collected-information-is-output\hbsainfo	All files under hbsainfo^#8	Error information of a HiCommand product other than HDLM

Error information	File	How to obtain the files^#1
HDLM log	dlmguin.log dlmgui_launchern.log dlmmgrn.log dlmwebagent[1-N].log hcmdslicense2.log hdlmtrn.log hs_err_pidnnnn.log installhdlm.log	Obtain the HDLM log files that are in the following folder: HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\log
hdlmtr.mm	Obtain the hdlmtr.mm file that is in the following folder: HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\log\mmap
Configuration file	dlmmgr.xml dlmwebagent.properties	Obtain the configuration files that are in the following folder: HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\config
MSCS log	cluster.log	Obtain the files that are in the following folder and are specified in the environment variable ClusterLog: Windows-installation-folder\Cluster
VxVM log	All files under logs	Obtain all the files that are in the following folder: VxVM-installation-folder\logs
VCS log	All files under log	Obtain all the files that are in the following folder: VCS-installation-folder\log
Windows log	setupact.log setupapi.log setuperr.log	Obtain the log files that are in the following folder: folder-to-which-Windows-is-introduced (%SystemRoot%)
Integrated trace file (HNTRLib2)	hntrn.log^#2	Obtain the integrated trace files that are in the following folder: HNTRLib2-installation-drive:\Program Files^#3\HITACHI\HNTRLib2\spool
Integrated trace file (HNTRLib)	hntr[1-16].log	Obtain the integrated trace files that are in the following folder: HNTRLib-installation-drive:\Program Files\HITACHI\HNTRLib\spool
Registry information	application-list.txt dlm-reg.txt HBA-reg.txt	Use a registry editor to output the registry information into a file. The following lists the registry keys for each file. When obtaining the HBA-reg.txt file, the registry keys below might not exist, depending on the environment you use. Only output existing registry keys into a file. For application-list.txt: HKEY_LOCAL_MACHINE\SOFTWARE For dlm-reg.txt: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet For HBA-reg.txt: HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\ql2100 HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\ql2200 HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\ql2300 HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\elxsli2 HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lp6nds35 HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lpxnds HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lpxftr HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\elxstor
MSCS information	cluster-sys.txt	At the command prompt, execute all of the cluster commands listed below to output the results into the cluster-sys.txt file: cluster /ver > cluster-sys.txt cluster /QUORUM >> cluster-sys.txt cluster /List >> cluster-sys.txt cluster node >> cluster-sys.txt cluster node /prop >> cluster-sys.txt cluster node /priv >> cluster-sys.txt cluster group >> cluster-sys.txt cluster group /prop >> cluster-sys.txt cluster group /priv >> cluster-sys.txt cluster res >> cluster-sys.txt cluster res /prop >> cluster-sys.txt cluster res /priv >> cluster-sys.txt cluster net >> cluster-sys.txt cluster net /prop >> cluster-sys.txt cluster net /priv >> cluster-sys.txt cluster netint >> cluster-sys.txt cluster netint /prop >> cluster-sys.txt cluster netint /priv >> cluster-sys.txt cluster restype /list >> cluster-sys.txt
iSCSI information	dlm_iscsims.txt^#4	At the command prompt, execute the following iSCSI utilities to output the results into each file: iscsicli VersionInfo >> dlm_iscsims.txt iscsicli ListPersistentTargets >> dlm_iscsims.txt iscsicli ListTargetPortals >> dlm_iscsims.txt iscsicli ListTargets >> dlm_iscsims.txt iscsicli SessionList >> dlm_iscsims.txt
HDLM information	hdlmservicepack hdlmversion	Obtain the hdlmservicepack file, and the hdlmversion file that is in the following folder: HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager
dlmgui_version	Obtain the dlmgui_version file that is in the following folder: HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\config
dlmmemorytrace.txt dlmmgr-lic.txt dlmmgr-lu.txt dlmmgr-lu-all.txt dlmmgr-path.txt dlmmgr-path-iem.txt dlmmgr-sys.txt hdlmdsm-status.txt viewfile.txt	At the command prompt, execute the following commands to output the results into each file: dlmmemorytrace.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\hsptpdrv.exe v > dlmmemorytrace.txt dlmmgr-lic.txt dlnkmgr view -sys -lic > dlmmgr-lic.txt dlmmgr-lu.txt dlnkmgr view -lu -item pn cp type ic ie dnu slpr clpr -exlu > dlmmgr-lu.txt dlmmgr-lu-all.txt dlnkmgr view -lu -item all -exlu > dlmmgr-lu-all.txt dlmmgr-path.txt dlnkmgr view -path -exlu > dlmmgr-path.txt dlmmgr-path-iem.txt dlnkmgr view -path -iem > dlmmgr-path-iem.txt dlmmgr-sys.txt dlnkmgr view -sys > dlmmgr-sys.txt hdlmdsm-status.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\hsptpdrv.exe aa > hdlmdsm-status.txt viewfile.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\viewfile.exe > viewfile.txt
All the folders and the list of files in the HDLM installation destination folder	dirHdlmRoot.txt	At the command prompt, execute the following commands to output the results into dirHdlmRoot.txt file. dir /s /a HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager > dirHdlmRoot.txt
Event log information	evApplication.evt evApplication.txt evSecurity.evt evSecurity.txt evSystem.evt evSystem.txt	Open the Event viewer, and then name and save each log file. For each log, save the following two types of files described below for each log file: File A file whose type is event log (.evt) File A file whose type is text file (tab-delimited) (.txt)
MPIO information	mpio-list.txt	At the command prompt, execute the mpiolist command listed below to output the results into the mpio-list.txt file: HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 0 > mpio-list.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 1 >> mpio-list.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 2 >> mpio-list.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 3 >> mpio-list.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 4 >> mpio-list.txt HDLM-installation-drive:\Program Files\HITACHI\DynamicLinkManager\DLMTools\mpiolist 5 >> mpio-list.txt
Windows system information	winmsd.txt	At the command prompt, execute the winmsd command as follows. The winmsd.txt file is output to the folder where you execute the command: winmsd /report winmsd.txt
All the folders and the list of files in the Windows installation destination folder	dirSystemRoot.txt	At the command prompt, execute the following commands to output the results into dirSystemRoot.txt file. dir /s /a %SystemRoot% > dirSystemRoot.txt

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